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Citrix / VDI Support Administrator

Samprasoft

Citrix / VDI Support Administrator

This position is based in Irvine and is responsible for the deployment and maintenance of Citrix and VDI infrastructure globally.

What you will be responsible for:

  • Support all VDI’s and Users supported by the Access Team. This includes but is not limited to: Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix Store Front, Citrix Netscalers, VMware vSphere, Nutanix HW and AHV, Wyse Thin Client devices.
  • Be responsible for delivering technology solutions and ensuring stability for a global Citrix/VDI environment.
  • Work across departments to make sure requirements are understood to ensure successful solutions.
  • Work with Vendors to report and resolve issues.
  • Assist in technology evaluations.
  • Provide 24x7 on-call support (on a rotational basis) and is available after-hours to assist with or supervise data center installations or activities (as required).
  • Assist with the development and implementation of standards, procedures and processes for the department.
  • Maintain and update documentation to stay current.
  • Support infrastructure projects.
  • Support day to day issues.

Education & Preferred Qualifications:

  • Minimum 3-5 years’ experience with the administration of Citrix and VMware Enterprise Products
  • Minimum 5 years providing Level 1 and Level 2 User Support
  • Minimum 5 years supporting Desktop Operating Systems
  • Knowledge and experience with Nutanix hardware and AHV preferred
  • Must have knowledge of XENAPP and XENDESKTOP 7.6, 7.
Vacancy posted 5 days ago
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