Client Relationship Director -- Carolinas Architecture

Goodwyn Mills Cawood (GMC) is seeking a strategic, relationship-oriented Client Relationship Director to support the continued growth of its Architecture practice throughout South Carolina and North Carolina.

GMC has established a strong seller-doer culture, supported by trusted client relationships, technical expertise, and a substantial network of industry and community partnerships throughout the Carolinas. As the firm's Architecture practice continues to grow toward and beyond an annual regional revenue objective of approximately $13 million, GMC is investing in additional relationship-development capacity to strengthen its business-development platform and support sustainable, long-term growth.

The Client Relationship Director will play a central role in developing, maintaining, expanding, and strategically managing client relationships across the Carolinas. Working closely with regional leadership, office leaders, principals, architects, seller-doers, marketing professionals, and project delivery teams, the Director will help GMC identify emerging opportunities, strengthen client engagement, improve market intelligence, and develop a more coordinated approach to business development.

This position represents an investment in scaling a successful business-development model—not replacing it. The Director will serve as a force multiplier for GMC's existing teams by helping them build stronger relationships, identify opportunities earlier, position the right expertise, and convert client relationships into sustainable, repeat business.

The Client Relationship Director will establish and maintain a comprehensive understanding of GMC's strategic clients, target markets, industry partners, and future capital investment opportunities. The Director will help GMC move from a business-development approach that can depend heavily on individual relationships toward a more coordinated, visible, and institutionally supported relationship network.

Responsibilities

• Protecting and expanding existing client relationships.
• Developing new relationships with public-sector, educational, institutional, municipal, and civic clients.
• Building multiple points of contact within strategically important accounts.
• Identifying potential capital projects and client needs 12–36 months before formal procurement whenever possible.
• Improving opportunity identification, qualification, pursuit strategy, and pipeline visibility.
• Supporting collaboration across GMC's Carolinas offices and service disciplines.
• Strengthening seller-doer effectiveness through relationship strategy, client intelligence, and coordinated engagement.
• Establishing repeatable business-development practices that support continued growth.

Minimum Qualifications

Education/Experience

• Bachelor’s degree in related field
• 10+ Years of relevant experience post-graduation, preferred
• Engaged in life-long learning to maintain knowledge associated with Architecture / Engineering contemporary issues.
• Proficiency in MS Office Suite
• Excellent written and oral communication skills

Travel Expectation

Up to 25%

Physical Demands

• This position requires work to be performed in an office environment and in the field.
• Work done in the field may consist of exposure to various types of weather and temperatures. You may also be exposed to pollutants, chemicals, insects, and possibly water-borne pathogens, Employees are required to wear appropriate protective clothing and gear when performing fieldwork.
• Office work may consist of prolonged periods sitting at a desk and working on a computer
• Movements such as bending, twisting, crouching, etc.
• Must be able to lift up to 25 pounds at times

Equal Opportunity Employer/Disability/Veterans

About GMC

We are a regional firm with national experience located in 28 offices throughout the Southeastern United States. We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast’s most comprehensive multi-disciplined firms, GMC is equipped to provide all the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.

GMC is ranked at #14 for Top Design Firms in the Southeast by ENR Magazine and #26 nationally as a top AE firm by Building Design and Construction (BD+C) Magazine, Giants 400 Report as well as #27 locally on Atlanta’s largest architectural firms by the Atlanta Business Chronicle. We are also honored to be ENR's Southeast Design Firm of the Year.