SOCIAL SERVICES ASSISTANT

Summary

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The primary purpose of this position is: To conduct interviews with Family Advocacy Program (FAP) clients, administer assessment questionnaires, provide training to individuals at risk for family maltreatment, and assist other staff members in the research and evaluation of the Family Advocacy Program (FAP).

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Duties

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• Conducts comprehensive screening interviews with Family Advocacy Program clients.
• Assists in the development and implementation of comprehensive outreach and prevention programs for individuals, families, and groups requiring assistance with family-related issues.
• Coordinates resource and referral services between military and civilian community agencies to ensure comprehensive support for military families.
• Performs program administration and data management functions to ensure effective operation of the Family Advocacy Program.

Requirements

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Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at:
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Recruitment Incentive may be authorized for this position
• Relocation Incentive may be authorized for this position
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Advance in hire may be authorized if there is demonstrable proof provided on your resume.
• This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force
  Civilian Drug Demand Reduction Program. (CONT'D BELOW)
• Employees must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
• This position has been identified as having "regular contact with children". In accordance with (IAW) Public Law 101- 647 Section 231, Public Law 102-190, Section 1094, and DoD Instruction 1402.05, background checks are required. (CONT'D BELOW)
• DD Form 2981 Basic Criminal History and Statement of Admission, Installation Records Check, FBI fingerprint, and Tier 1 with a State Criminal History Repository (SCHR) check will be completed on any person selected for this position. (CONT'D BELOW)
• Renewal every five years of the Installation Records, FBI Fingerprint and SCHR is required with annual review of DD Form 2981.
• This position is notionally projected to transfer to the Defense Health Agency (DHA) within the next 24 months in order to fulfill the congressionally-mandated requirements from the National Defense Authorization Act (NDAA) (CONT'D BELOW)
• 2017 Section 702, as amended in 2019. The incumbent of this position during such time of transfer, will no longer be a Department of Defense (DoD) civilian under the authority, direction and control of the DHA.
• May occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours.
• Per AFI 44-108: Must maintain and produce proof of immunizations, as deemed necessary by appropriate medical authority or Dept, detect, or control infections or communicable diseases.
• All federal employees are required to have direct deposit.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Technical and Medical Support Positions, Social Services Aid and Assistant 0186 Series.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes intensive knowledge of the Family Advocacy Program's (FAP) rules, operating policies, practices, procedures, and regulations to provide information about the program's services, requirements, and procedures, provide basic counseling, and participate in the development of action plans for the Family Advocacy Outreach Prevention Team. Knowledge of all resource and referral sources to assist employees to informally resolve conventional family problems. Knowledge of types of unconventional family problems to refer clients to other Family Advocacy staff.

OR

EDUCATION: Successfully completed one full academic year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit copies of your transcripts.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts with your application.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of FAP requirements and procedures and basic methods and techniques of counseling.

2. Knowledge in developing an education curriculum with learning objectives and outcomes.

3. Skill in using word processing automation software functions to support office operations and produce a variety of textual documents, such as letters, reports, memos, and form letters.

4. Skill in tactfully interviewing clients coming to the FAP office.

5. Ability to work well with others in a team setting; and to communicate effectively, both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here .

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.