Tier 2 Desktop Support Analyst | On-Site DC | ServiceNow
IT Concepts, Inc
An innovative firm is seeking a Tier 2 Desktop Support Analyst to join their dynamic team. This role involves providing exceptional support to end-users, troubleshooting complex issues, and collaborating with IT professionals to enhance operational efficiency. The ideal candidate will have a strong background in desktop support and a passion for technology, ensuring user satisfaction while adhering to security protocols. This position offers the opportunity to work on impactful projects within a supportive environment that fosters professional growth and development. If you are ready to make a difference in the IT landscape, this is the perfect opportunity for you. #J-18808-Ljbffr IT Concepts, Inc
- ...seeks experienced Service Desk Agents, Tier 2, for support of the US House of Representatives. Multiple... ...available. Location: Washington, DC in the National Capitol complex. Mission... ...operations. Responsibilities:Deliver on-site support for mobile devices, hardware installation...WebsiteWork at officeLocal areaRemote work
- ...The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance... ...Active Directory, Azure AD/Entra, and ServiceNow, along with strong analytical and... ...troubleshooting of endpoint/desktop management, messaging, collaboration...ServicenowFor contractorsRemote work
- ...Description Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users... ...on incidents and requests using ServiceNow. Has advanced technical skills and knowledge... ...Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has...WebsiteServicenowWork at officeRemote work
$22.5 - $24.04 per hour
...schedule after 8 weeks of on-site training) – Adjacent... ...Desk Specialist II (Tier II) to support an ongoing federal... ...position providing advanced desktop and end-user support... ...requests using ServiceNow. Create and maintain... ...required. Minimum two (2) years of IT support...WebsiteServicenowHourly payOngoing contractPermanent employmentFull timeWork at officeRemote work- ...in Washington, DC. The ideal applicant... ...and resolving Tier I and Tier II... ...provides deskside support at Headquarters,... ...all activity in ServiceNow to support enterprise... ...and Priority 2 (P2) response... ...service desk, or desktop support... ...position is 100% on-site at the client's...WebsiteServicenowWork at officeLocal areaRemote workShift work
- ...is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent opportunity... ...candidate will have 1-2 years of experience providing desktop and technical support in... ...system such as ServiceNow, Jira, Zendesk, or similar...ServicenowPermanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-... ...IT operations in Washington, DC. This position combines hands-on desktop support with administrative... ...resolutions, and support activities in ServiceNow. Maintain and organize...ServicenowWork at officeRemote work
- ...Tier 2 Hardware Technician (Hardware Store Support) This position is with the US Department of Treasury... ...OCC) in Washington, DC. It is an onsite, full-... ...and update tickets in ServiceNow or similar system for all... ...support AV, deskside, and desktop-related needs as...ServicenowFull timeTemporary workCasual workWork at officeLocal areaShift work
- ...Description Job Description Desktop Support Analyst Washington DC - 100% ONSITE Long Term... ...Public Trust clearance W-2 or C2C Application... ...experience to serve as part of a Tier 2/3 organization. This... ...service management, e.g. ServiceNow • At least Five years’...ServicenowLong term contractFull timeFor contractorsLocal areaMonday to FridayDay shift
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior... ...the strategic direction of Tier 2 support services throughout... ...closures, relocations, and project site deployments.Maintain... ...Columbia, Maryland; Washington, DC; Beavercreek, OhioType: Full...WebsiteFull timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
$55k - $60k
...Overview We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS in Silver... ...will provide tier 2/3 on-site support for NOAA's... ...range of hardware (e.g., desktops, laptops, printers) and... ...system suck as ServiceNow or Remedy. Provides...WebsiteServicenowFull timeContract workTemporary workWork at officeLocal areaRemote workMonday to FridayWeekend workDay shiftAfternoon shift- Leidos is seeking a Desktop Support Technician to support end-user devices... ...IT Services program. This on-site role requires collaboration with... ...(or a Master's with 2 years), active DoD Secret clearance... ...and familiarity with Remedy, ServiceNow, and Active Directory. U.S....WebsiteServicenow
- ...Dynamics Information Technology (GDIT) is seeking a Deskside Support Technician to provide Tier 2 IT support for NIH users on the Bethesda campus. You... .... You will work onsite, manage incidents in ServiceNow, use Intune and JAMF, maintain asset accuracy, and ensure...Servicenow
- Chenega MIOS is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide first- and second-level support for desktop and IT systems. The role includes diagnosing issues, handling... ...with SCI eligibility is preferred. On-site work and strong customer service skills are...Website
- ...Position: Technical Support Specialist – Level 2 Port Cyber is seeking... ...size businesses in the DC metro area. The... ...responsibilities are: Tier 1 and 2 Issue... ...performing Windows and Mac desktop support in a business... ...incidents via remote and on-site desktop support....WebsiteWork at officeLocal areaRemote workRelocation
$57k - $63k
...Junior Technology Support Analyst role at Skadden,... ...repair for laptops and desktops. Provides mobile... ...clients, use on-site equipment, trouble... ...jobs in Washington, DC . Washington, DC... ...,000.00-$58,000.00 2 weeks ago... ...0.00 3 days ago Tier 2 – Desktop/Technical...WebsiteFull timeWork at officeLocal areaRemote workVisa sponsorshipWork visaShift workAfternoon shift- ...provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company... ...Support Specialist Level 2 (TSS - L2) role within the... ...responsibilities are: Tier 1 and 2 Issue Resolution... ...incidents via remote and on-site desktop support. Incidents are...WebsiteWork at officeLocal areaRemote workRelocation
- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to... ...support for IT operations in Washington, DC. The ideal candidate will have a... ...tickets, resolutions, and activities in ServiceNow Maintain and organize project files...ServicenowFull timeWork at officeRemote work
- Ignite IT in Washington, DC seeks a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level desktop and administrative IT support for operations and projects. The role combines hands-on end-user support with coordination across infrastructure teams, requiring...
- ...US- Washington, DC) What to expect... ...summary Surge support, through January... ...be working on‑site in Washington,... ...as the SME on ServiceNow Provide end‑user... ...telephone, email, desktop sharing, and... ...in a Helpdesk Analyst or technician role... ...Tier 1, 2 & 3 level tickets...WebsiteServicenowFull timeWork at officeLocal areaImmediate startFlexible hours
- ...Technical Support Specialist (Tier II) DirectViz Solutions (DVS) is a dynamic and rapidly growing... ...users, ensuring data integrity within ServiceNow/CMDB, and assisting with audits and compliance... ...activities. Coordinate with Desktop Support, Warehouse, Asset Management,...ServicenowFor contractorsLocal area
$42.5 - $45.5 per hour
...Information Systems Specialist to serve as a Desktop Support Analyst supporting our federal client. This... .... The analyst will operate within a Tier 2/3 desktop support organization,... ...document, and resolve support cases using ServiceNow while following established operating...ServicenowFull timeCasual workMonday to FridayFlexible hoursDay shift$61.6k - $68k
...Network Support Technician (Government)AT&T Global... ...) in Washington, DC. This position... ...located at customer's site.The NST provides onsite and remote Tier 2 support that requires... ....Monitors ITSM (ServiceNow) assignment groups... ...troubleshoot and resolve desktop, network, or other...WebsiteServicenowTemporary workWork at officeLocal areaImmediate startRemote workShift workNight shift- ...currently seeks a SharePoint Developer and Tier 1, 2, and 3 Support to join our team in Washington, District of Columbia (US-DC), United States (US).Position Information:Utilizes... ...resulting in high-end visual and functional sites.SharePoint Senior Technical and Task Team...WebsiteFor contractors
$20 - $24 per hour
...Location: Washington, DC (On‑site/Hybrid depending on contract... ...Desk Technician to support the Department of the... ...documenting all work in ServiceNow. Duties and... ...consistently Troubleshoot Tier 1 issues involving: • Password... ...tickets to Tier 2 when appropriate Collaborate...WebsiteServicenowFull timeContract workFor contractorsWork at officeRemote work- Internetwork Expert is seeking a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity... ...experience with Intune, SCCM/MECM, AD, Azure AD/Entra, Okta, and ServiceNow. #J-18808-Ljbffr Internetwork Expert IncServicenow
- ...our team in Washington, DC. This is an exciting... ...AV technology and IT support, keeping critical communications... ...and events Provide Tier 1 and Tier 2 service desk support... ...fundamentals, and desktop support ~... ...ticketing systems such as ServiceNow and use of remote assistance...ServicenowRemote work
$73.45k - $132.78k
...Leidos has an opening for a Tier II Network Technician to support computer data... ...are as follows: The Tier 2 network field technician... ...management and projects (site surveys, TEMS, coordinate... ...GRE. Familiar with Visio, ServiceNow, and Confluence. May have...WebsiteServicenowWork at officeLocal areaImmediate startRelocation$70k - $80k
...Role Summary As an IT Support Analyst at Howard University... ...resolution. Deliver virtual desktop troubleshooting for... ..., Active Directory, ServiceNow, and building OS images... ...served the Washington, DC community for over 150... ...children — up to two (2) courses per semester...ServicenowFull timeWork experience placementWork at officeLocal areaRemote workMonday to FridayWeekend work$45k - $50k
...engineering, and mission support services to federal... ...Northern VA/DC Metro area) Key Responsibilities... ...first and second-tier technical support... ...related field. ~2+ years of experience in a help desk, desktop support, or IT... ...(e.g., Remedy, ServiceNow, or equivalent)....ServicenowTemporary workWork at officeImmediate startRemote work
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