Business Systems Analyst (BSA)

Role description Business Systems Analyst (BSA) The Role UST is searching for a skilled Business Systems Analyst (BSA) to act as the bridge between business stakeholders and technology teams. The ideal candidate will analyze business needs, gather and document requirements, translate them into functional specifications, and ensure successful delivery of technology solutions that meet business objectives. What You'll Do * Collaborate with business stakeholders to gather, analyze, and document business requirements. Conduct requirement workshops, gap analysis, and process mapping sessions. * Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and use cases. * Translate business requirements into functional specifications for development teams. * Support solution design, system integration, and process improvement initiatives. * Work closely with Product Owners, Developers, QA teams, and Project Managers throughout the SDLC. * Facilitate User Acceptance Testing (UAT) and validate delivered solutions. * Identify risks, dependencies, and impacts of proposed changes. * Support Agile ceremonies, including sprint planning, backlog grooming, and stakeholder reviews. * Ensure traceability of requirements from inception through delivery. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need * Strong Business Analysis and Requirements Gathering experience. * Expertise in BRD, FRD, User Stories, Use Cases, and Process Flow documentation. * Experience with Agile/Scrum methodologies. * Knowledge of SDLC and software implementation projects. Strong stakeholder management and communication skills. * Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or Lucidchart. * Proficiency in process modeling and data analysis. * Preferred Skills: * Domain experience in Healthcare, Insurance, Financial Services, or Enterprise Applications. * Experience with Salesforce, CRM, ERP, or digital transformation projects. * SQL knowledge for data analysis and validation. CBAP, CCBA, or Agile certifications. * Education: Bachelor's degree in Business, Information Systems, Computer Science, or related field. Location & Compensation Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: Mason, Ohio Compensation Range: $88,000-$132,000 Who We Are Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovatio UST Global