Program Manager

Program ManagerJoin Vision To Learn and make a direct impact in your community by helping provide vision services to school-aged children in underserved communities who would otherwise go without access to care.Vision To Learn is the largest school-based vision care nonprofit in the country. VTL exists to address one basic premise – if you can't see, you can't learn. Vision To Learn provides eye exams and glasses to students in underserved communities at no cost to the student or their families to help them succeed in school and in life. Founded in Los Angeles in 2012, Vision To Learn has since expanded to schools across the country. Vision care is critical as 80% of all learning during a child's first 12 years is visual, we work to solve the problem of lack of access by partnering with school districts to provide eye exams and glasses at no charge to families. We have provided over 3.8 million vision screenings, 800,000 eye exams and 630,000 new, prescription glasses in the last decade.Vision To Learn launched operations in southeastern Ohio in 2021 and has provided more than 26,000 children with eyeglasses across 20 counties. We are currently seeking to hire a Program Manager to oversee our growing work in Columbus and Southeast Ohio.This position is accountable for overseeing the overall management of a region including operations of mobile clinic(s) in designated areas including:Operations Management including financial oversight of operation;Patient Care Coordination, Patient Satisfaction and Clinical Outcomes;People Management; andRegulatory Compliance and Risk Management.The Program Manager provides leadership and direction to the regional staff to ensure safe, efficient, and ethical patient care and positive teammate relations.We are looking for a Program Manager (PM) for our Columbus, Ohio region. This position oversees the regional staff which could include office admin and clinical staff. The PM will be a leader to this staff and strategically leverage their talents to smoothly maintain and run a program to support students throughout urban, suburban, and rural underserved communities within the region. In addition, the PM will be the point of contact for our community and school partners ensuring the required support documentation and system data materials are managed in an efficient and timely manner.This is a wonderful opportunity for someone that loves a challenge and who would be eager to be the face of a very successful, scaling program while building community and brand partnerships.The PM is responsible for the day-to-day operations of VTL's mobile vision clinics within their region including but not limited to:Efficient use of the mobile clinic via accurate schedules for exams, clear logistical information for clinic staff and school contacts, and consistent communication of expected patients served on a daily basis;Professional attitude and delivery of high-quality medical care to every patient, partner, parent and visitor; andDevelopment / maintenance of major on-the-ground relationships with key local stakeholders, including schools and districts, community organizations, and philanthropic funders, critical to the long-term viability of the program.To do this, the PM is responsible for running the mobile vision service program during the school term (primarily in schools) and the summer (primarily in community organizations) throughout their region and is expected to:Create and maintain schedules of screenings, exams and dispensing;Ensure patient, school, and regional data is collected in a timely and accurate way;Oversee program related functions of staff and ensure delivery of consistent, quality service provided by clinic staff; andWork productively with the Director of Operations to advance the strategy and sustainability of the programThe Program Manager provides leadership and direction to the regional staff to ensure safe, efficient, and ethical patient care and positive teammate relations.A strong leader with experience overseeing multiple staff in a fast-paced environmentA multi-tasker with the ability to prioritize tasks and organize responsibilities to manage various projectsA self-motivated, positive individual with a can-do attitude, excellent judgement, and the ability to work with uncertaintyA problem solver with a keen understanding of how logistical decisions impact othersA data analyzer comfortable compiling large data sets and the technology (such as Excel) required to compile and manipulate data, weighing multiple factors, balancing qualitative and quantitative information to make sound recommendations / produce robust solutionsA strong communicator, both written and verbal, with staff and community partnersBachelor's DegreeBackground in nonprofit, education, or related fieldsExperience in logistics and project managementPrior budget management responsibilitiesPublic speaking experienceFundraising and grant writing experienceComputer/IT literacy and comfort with Microsoft Office Suite, email, spreadsheets, databases, and web-based softwareAbility to communicate well with staff and constituents, both written and verbalAbility to perform analysis using spreadsheetsBasic understanding of budgets, planning and data analysisStrong leadership and project management skills working with a multi-person teamPositive, can-do attitude and ability to work and make sound decisions under uncertaintyValid driver's license required, with a good driving record and familiarity with phone GPSVision To Learn is committed to promoting diversity, equity and inclusion by striving to embrace, recognize and cultivate differences and honor the strengths and contributions of all employees. VTL welcomes applicants who bring a variety of perspectives, experiences, and competencies. People of color, women, people with disabilities, and LGBTQIA+ persons are strongly encouraged to apply. VTL is an equal opportunity employer and does not discriminate based on race, creed, color, religion, ethnicity, national origin, party or political affiliation, sex, sexual orientation or gender identity, age, disability, veteran status, marital status, or any illegal or prohibited factor.As a direct healthcare provider and to protect the health and well-being of our employees, VTL has implemented best practices for ensuring a clean and safe work environment. Employees will be asked to pass a Department of Justice background check/fingerprinting (LiveScan), child abuse history clearance, TB, and drug test.Benefits:Health InsuranceVision InsurancePaid Time Off401(k)Employee Assistance ProgramFlexible Spending AccountDental Insurance