SVP, Area Market Performance

Career Opportunities: SVP, Area Market Performance (12321) Requisition ID 12321 -Posted 08/18/2026 - B2C Management/Admin - Telecommunications - USA.NY.Long Island City-Corp Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary The SVP owns the holistic performance of the field and is accountable for connecting the levers that determine market outcomes (community engagement, construction, network maintenance, marketing execution, and sales channel performance) into one operating rhythm. In close partnership and alignment with the functional authority from HQ, the SVP will own execution, consistency, and accountability for how those functions land in every market. The SVP is the connective layer between HQ strategy and field reality: translating national programs into local execution, surfacing systemic field issues before they show up and ensuring the 5 VP GMs are managed, developed, and held accountable as a single high-performing team. The focus will be on market-level performance across financial, subscriber, area penetration, and operating goals. This leader will use analytical, financial, and enterprise leadership skills to identify growth opportunities, strengthen sales execution, prioritize investments, and deliver measurable financial results. Responsibilities Business Operations & Performance Own the consolidated view of business performance across all markets as a single operating scorecard Identify which underperformance patterns are local/market-specific versus systemic across OMS, and direct the appropriate fix at the appropriate level. Run a consistent operating cadence (weekly/monthly business reviews) across all markets to drive discipline, surface risk early, and keep HQ leadership informed with one clear narrative rather than five varying updates. Field Execution & Cross-Functional Orchestration Serve as the primary point of coordination between the VP GMs and the HQ functions that drive market performance like Government Affairs, Construction, Marketing, Product and Network Maintenance. Directly arbitrate market-level prioritization conflicts in construction sequencing and maintenance backlogs, ensuring capital and resources flow to the highest-impact work across markets. Ensure marketing programs and national campaigns are executed with fidelity and consistency at the local level, channeling field insight back to HQ Marketing without diluting brand or pricing discipline. Build and enforce a single execution playbook across all markets so that best practices developed in one market are captured and deployed everywhere, rather than staying local. Establish shared standards for how each market manages the interplay between sales performance, install timelines, and network reliability Monitor and correct variance in how national programs and standards are being interpreted or executed differently across markets. Directly manage, coach, and develop the VP General Managers, holding them accountable to a consistent leadership and performance bar. Build bench strength and succession depth across the VP GM layer; assess whether current GM profiles are suited to an expanding scope of accountability. Model and reinforce a business-owner mindset in the VP GM population thinking beyond the direct sales-channel scope and towards total market outcomes. HQ Partnership Partner with Construction, Data & Analytics, Customer Operations, Finance, Government Affairs, Human Resources, Marketing, Product, Network, and Finance leadership as a peer, representing field reality and constraints in national planning without becoming an adversarial layer. Provide the field's voice in shaping national strategy and capital allocation decisions before they're finalized, not after. Qualifications 15+ years in operations, general management, or field leadership within telecommunications, broadband, or a comparable multi-site consumer business; direct P&L or business-unit ownership required. 10+ years of experience leading operational performance, financial performance, analytics-driven growth, or business transformation, with a proven record of delivering against business plans, targets, and market growth objectives strongly preferred. Prior experience managing a portfolio of markets or regions through other leaders (not just an individual market), with demonstrated ability to standardize execution without over-centralizing decision-making. Track record of operating cross-functionally at a senior level — able to hold HQ functional leaders (i.e.: Construction, Marketing, Network) accountable as a peer, without formal authority over their organizations. Experience managing organizational change tied to a restructure or operating-model shift; comfort operating in a structure that is actively being defined rather than fully mature. Strong people leadership; this role's primary lever is the performance of the VP GMs, not individual contributor execution. At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further detail Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$242,760.00-$346,800.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. #J-18808-Ljbffr Optimum