Account and Loan Processor

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Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:

• An excellent compensation package starting at $28.71per hour
• Health, dental and vision insurance
  • Pioneer pays a minimum of 65% of the premiums
• 12 paid holidays including day after Thanksgiving
• Accrue up to 12 days of Paid Time Off, plus Birthday and Work Anniversary day off
• Interest-free Wardrobe Salary Advance
• Interest-free Technology Salary Advance
• Interest-free Wellness Advance
• Tuition reimbursement
• Childcare reimbursement up to $100 per child per month
• Up to 8% matching 401(k) program
• So much more!

As a progressive financial institution, we are seeking a dynamic individual to fulfill the role of Member Services Representative (Account & Loan Processor) for our Meridian Branch.

Responsibilities Include, but not limited to:

• Opening and performing maintenance on consumer and business accounts and loans.
• Analyzing credit reports, looking for opportunities to deepen member relationships and assist members in bringing other products to Pioneer by asking open-ended questions to discover member needs and achieve strategic objectives.
• Utilizing follow up practices on all new loans and deposit accounts for increased sales, proactively identifying issues or concerns and asking for referrals.
• Protecting the member and Pioneer through sales of additional loan add-on products. Perform prompt and accurate account and loan maintenance functions.

Experience : Minimum one (1) year of similar or related experience.

Education : A high school education or GED.

Interpersonal Skills : A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills : This position requires excellent public relations skills, knowledge of Credit Union services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.

Physical Requirements : Very light physical effort. Typical of most office jobs. Works in comfortable positions. May include constant standing.

Work Environment : Normal light, heat, air, and space in work environment.