Sr. Inside Sales Proactive Support Specialist

Our Opening and Your Responsibilities

We are seeking a highly motivated and driven Senior Proactive Inside Sales Specialist to join our dynamic team. This role is integral to supporting our Key Account Management team by coordinating co-visits and online meetings with priority accounts across multiple divisions, including Industrial, Laboratory, Product Inspection, and Analytical Chemistry. You will work closely with the Proactive Inside Sales team to identify decision makers, facilitate engagement strategies, and unlock untapped potential within our key accounts. Key responsibilities will include: 

• Utilizing outbound prospecting skills to identify relevant contacts within high-priority accounts. 
• Coordinating and scheduling visits and online meetings for Global Key Account Managers (GKAMs). 
• Building and maintaining strong relationships with customers and internal sales teams. 
• Collaborating with GKAMs to develop engagement strategies and support scheduling for accounts with upcoming Planning Engineering Construction (PEC) investments. 
• Leveraging PEC investment trackers, CRM data, SmartProfiles, and external databases to identify decision-makers and schedule early-stage project meetings. 
• Maintaining and validating CRM data integrity in SAP, ensuring accurate documentation and reporting. 
• Providing weekly updates to team leads and senior management on recurring business issues and market trends. 
• Demonstrating strong knowledge of Laboratory & Industrial business product lines and service offerings. 
• Managing time effectively in a fast-paced, communicative environment.

What You Need to Succeed

• Bachelor's degree is preferred but not required. 
• Minimum 3 years' experience in sales, customer service, or telemarketing. 
• Previous CRM experience is preferred. 
• Must be available to work in our Columbus office near Polaris 4 days a week.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
• Tuition reimbursement, employee wellness programs, plus other perks and discounts 
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation 
• Thousands of patents, design and innovation awards 
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our . If you’d like more information about your EEO rights as an applicant under the law, please click .

For those who prioritize precision, Mettler Toledo is precisely where you belong.