COLLECTOR - BUSINESS OFFICE

Patient Accounts Representative – Collector The Patient Accounts Representative–Collector is responsible for the submittal of electronic and manual billings, account statements, and for follow‑up with third‑party payers and patients for outstanding balances. This position also handles preparation of daily cash receipts and maintenance of insurance logs, submitting insurance billings to primary and secondary payers, and providing assistance in contacting third‑party payers at a 30‑day interval after billing to ensure bills have been received and processed. Primary Criteria / Responsibilities Ensures effective implementation of collection measures for uncollected accounts. Provides required follow‑up on all patient accounts ensuring resolution within 120 days after discharge. Processes patient refunds accurately and documents refund adjustments. Qualifications Education: High School Graduate or Equivalent. Experience: Experience with insurance billings. Two years of insurance collections in a hospital setting required. Knowledge / Skills Effective telephone techniques and listening skills. Working knowledge of insurance terms, reimbursement procedures, medical terminology, and hospital services, rates, and policies related to collection activities. Ability to perform assignments with minimal supervision. Ability to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations. Ability to work successfully under highly stressful conditions. Ability to make sound, independent judgments based on scientific and/or ethical principles. Ability to comprehend and perform oral and written instructions and procedures. Ability to collaborate with other multidisciplinary team members appropriately. Capability to adapt to varying workloads and work assignments on a constant basis. Effective comprehensive reading skills, strong communication skills, written and verbal communications. Must possess a valid California Driver’s License for hospital vehicles or hospital business. Minimum Requirements Must demonstrate special training, knowledge and skills specific to job competency within three (3) months of hire. Must complete all required mandatory in‑services annually. Must be tested for Tuberculosis with a PPD skin test or chest x‑ray upon hire; PPD skin test required annually or chest x‑ray tri‑annually thereafter. Must adhere to facility and department policies and procedures and comply with the Corporate Compliance Program and Standards of Conduct. Equal Opportunity All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Del Amo Behavioral Health System