Director

Organization: Vision Change Win (VCW)
Fiscal Sponsor: Center for Empowered Politics Education Fund (CEPEF)
Position: Client Engagement Director
Reports to: Deputy Director of Operations
FLSA : Exempt, Full-Time, 40 hours/week
Location: VCW is a fully remote organization. Must work from the United States and be eligible to work in the United States. Slight preference for Atlanta, GA or New York Area or Bay Area.

Required Travel: expected travel is approximately 10%

Compensation: $95,000 - $115,000 salary range
Benefits: Generous benefits package including 100% paid medical, dental, and vision as well as paid time off including holidays, sick time, vacation.

Preferred Start Date: January 2027

About Vision Change Win

Vision Change Win is a Black-led team of mostly queer and trans people of color dedicated to supporting organizations in fully manifesting their missions, visions, and values. Vision Change Win exists to support progressive grassroots and organizing groups to build the tools needed to create a more liberatory society. VCW delivers practical support to social justice organizations in the areas of organizational sustainability and resilience, political strategy, conflict transformation, transformative strategy, and community safety. In this current political climate, the organization operates as both a strategic partner to social justice movements and leaders as well as a movement laboratory creating innovative programming to meet the needs of Left groups and to fight fascism.

VCW’s work is drawn from a long lineage of Black and Latinx revolutionary organizing and incorporates political frameworks, including racial justice, gender justice, LGBTQ liberation, prison and police abolition, and disability justice.

Vision Change Win was originally founded to meet the needs of Queer-, Trans-, and Black-led left movement organizations whose missions were rooted in organizing and base-building principles. For more than five years, VCW operated as a for-profit consulting firm, working with nearly one hundred clients in the NYC area and nationwide. Today, VCW has transitioned to being a fiscally-sponsored project of a non-profit. VCW runs a number of community safety and security programs, and continues to work directly with left movement organizations and leaders to provide one-on-one consulting support. Consulting work is done by staff and values-aligned contractors.

About the Position

Vision Change Win is preparing to grow our existing, thriving consulting practice to support more social movement groups and ecosystems. The Director of Client Engagement is responsible for managing the entire lifecycle of the client pipeline, including: outreach to potential clients; leading project scoping calls; assigning clients to trainers; overseeing contracts; supporting trainers during the project; and evaluation of the client projects. As we expand and evolve, VCW is seeking a Director of Client Engagement to update our existing systems and processes and to help us grow substantially in the next two to three years.

In the first year, the Director of Client Engagement is expected to review all client work systems, including a market price landscape review and capacity building community review. This role will be an active member of the team that vets new consultants, and recommends system improvements.. The Director of Client Engagement will design and lead recruitment efforts for new consultants, and will develop marketing plans for new clients aligned with the mission of Vision Change Win. After the first year, this role will be responsible for periodic reviews of systems, capacity, and consultants to ensure a thriving client practice meeting the needs of movement groups.

This role will hold a small portfolio of clients in their area of expertise, starting with one to two clients in their first year and increasing in years thereafter. The ideal candidate has deep experience in one or more specific areas related to organizational development, transformative conflict or mediation, community safety and security, leadership development, healing justice, or similar areas. This role is ideal for a person who has substantial experience working with clients in a consulting capacity and understands how to navigate the balance between what social movements organizations want and what they actually need. The Director will need to balance meeting client needs and providing honest and rigorous feedback to help them and social movements grow.

Candidate Characteristics

You are a problem-solver who approaches challenges from a place of curiosity and empathy. You enjoy meeting new people and prioritize relationship-building. When learning about clients’ challenges, you are excited about coming up with a plan to meet them where they are at and help them gain skills to better achieve their goals. You have substantial experience working with clients as a contractor and understand what it takes to identify aligned clients.

As the Client Engagement Director, you are enthusiastic about supporting other staff and consultants in achieving collective goals, a savvy manager of resources for the work, with a deep attention to detail, courageous yet compassionate communication skills, and a passion for liberation movements. As the newest member of the #humblegenius team, you’ll have a deep attention to detail, appetite for self and organizational growth, a passion for liberation movements, and courageous yet compassionate communication skills.

Essential Duties and Responsibilities

The following responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this manner. Duties , responsibilities, and activities may change at any time with or without notice.

Consulting Practice Management

• Lead on strategy for VCW’s consulting practice, including developing annual strategy for clients and contractors, in consultation with Leadership Team; and manage implementation throughout the year. This includes setting revenue goals.

• Build and maintain strong client relationships. Work collaboratively with the Client Support Team and the Communications Director to inform the outreach and marketing plan to increase number of clients.

• Coordinate client intake and scoping inquiry process, ensuring effective coordination between clients, contractors, and staff. Coordinate with rapid response team and the Movement Partnership Coordinator on any shared scoping inquiries.

• Coordinate contracting process, in collaboration with fiscal sponsor, to ensure contracts with clients and contractors are in compliance and signed in a timely manner.

• Support staff and external partner consultants in providing high quality support to social change organizations, ensuring deliverables on all projects are on track and on budget to ensure we meet and exceed client expectations. Help manage and solve any issues that arise during client engagements.

• Recruit new contractors to meet the growing client requests including working with the Communications Director on outreach plans, and with the Security Director to manage vetting processes. Manage onboarding and ongoing training needs, and acting as the primary liaison with all contractors.

Administration & Finance

• Work with Administrative Coordinator and the Movement Partnership Coordinator to develop and refine data management systems to ensure timely and accurate data is entered into appropriate VCW systems including CRM to track prospective and active clients.

• In collaboration with the Leadership Team, set annual goals for client revenue within a clearly defined strategy for client engagements overall.

• Draft and monitor budget (revenue and expenses) related to VCW’s client work.

• Support Administrative Coordinator to ensure contractor paperwork and invoices are submitted in a timely manner; help problem solve with any issues that arise.

• Support submission of grant proposals including providing client data, writing narratives and/or reports related to areas of client work.

Leadership

• Serve on Leadership Team (at the end of 90 day Probationary Period) and coordinate organizational planning, tracking, and reporting processes

• Lead and promote a healthy, rigorous, and sustainable organizational culture that embraces VCW’s mission and values

• Participate in the development of the organizational annual budget and workplan with Leadership Team

• In first twelve months, hire Client Engagement Assistant to support with finance, admin, and other client work coordinator.

• Supervise Client Engagement Assistant to promote growth and learning

Who You Are

• You have a results orientation. You have an “it’s handled” mentality and have demonstrated experience overseeing successful projects both independently and through collaborating with other team members (staff and consultants) to achieve collective goals and objectives. You have a high degree of focus. Because VCW has many incredible projects, they will lean on you to focus in on the mission, act decisively to ward off distraction, and assertively set clear boundaries to keep the work moving in the right direction.

• You have a high attention to detail. You check things multiple times, have your own systems of keeping yourself organized and there’s rarely typos, or unassigned tasks within your work.

• You are creative and innovative. You can see a need and propose a solution. You’re passionate about supporting movements to be stronger. You’re able to coordinate and execute on successful projects with limited guidance. You’re also a pro at managing up, bringing in the Founding Director and other members of the team when and where you need them.

• You lead with integrity . You care about what fixes the problem, even if it’s not what an organization (or a person) wants to hear. You stand by your work and are an honest and accountable collaborator.

• You’re a vault. What’s said to you, stays with you. You understand the risks of disclosing sensitive information, have deep experience with managing confidentiality, and are comfortable with the risks of holding a movement’s confidences.

Qualifications

• 7-10 years experience working with clients in your areas of expertise

• 3-5 years working in a capacity-building role at a nonprofit or movement group

• 2-3 years experience as a direct supervisor, or in similar role

• 7-10 years experience as a trainer and consultant in at least one of the following areas: organizational development, transformative conflict or mediation, community safety and security, leadership development, healing justice

• Knowledgeable about US social movement ecosystems

• Comfortable navigating workplace conflict and challenging dynamics between clients and trainers

• Experience building sustainable and efficient systems for project management

• Experience managing complex projects with multiple internal and external stakeholders

• Experience setting and managing revenue generation goals

• Commitment to language justice

• Preferred: proficient or fluent in a language other than English

• Demonstrated knowledge, commitment and experience working within racial justice, LGBTQ liberation, and gender justice organizations.

• Strong written, oral, and interpersonal communications skills.

• Proficiency with project management tools, Microsoft Office, and comfort with navigating new technology and digital security protocols.

• Demonstrated knowledge of frameworks on how trauma impacts social justice organizations and leaders.

Work Environment and Physical Demands

Vision Change Win staff mostly work remotely, with some in-person activity. This position may be required to travel for program work, in-person retreats, and meetings. This job will require regular work on a computer, including typing, reading a screen, video meetings, and audio calls, all in English.

Benefits

• Fully remote workplace; monthly work from home stipend. Work cell phone and laptop provided.

• 100% paid healthcare for employee (medical, dental, vision). Medical and Dependent Care Flexible Spending Accounts available. Annual wellness fund stipend.

• Employer-sponsored retirement account available, with annual match.

• Generous time off policy including 12 holidays, 2 personal days, 10 days vacation, and 12 days sick leave as well as two weeks of office closure per year.

Statement of Equal Opportunity and Values

Vision Change Win is an equal opportunity employer rooted in abolitionist values and the belief that our movements are strongest when led by those most impacted by systemic oppression. We understand leadership to be collective, emergent, and shaped by lived experience, not only titles or traditional career paths.

We do not discriminate on the basis of race, ethnicity, gender identity or expression, sexual orientation, age, disability, immigration status, religion, or any other protected category. If you need accommodations at any stage of the application or interview process, please reach out, and we will meet your access needs with care and respect.

We are committed to ensuring an inclusive and accessible hiring process. If you require accommodations to fully participate in the application or interview process, please contact View email address on aiapply.co .

Vision Change Win contracts with Resilient Strategies LLC for backend and operational support including hiring and employment. Resilient Strategies is an equal opportunity, affirmative action employer. Folks who are queer, trans, non-binary, Black, Indigenous, caste-oppressed, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply. Pursuant of the San Francisco Fair Chance Ordinance, we will consid er qualified applicants with arrest and conviction records for employment.

TO APPLY

• Submit a cover letter, resume, and three references to this ADP job portal.

• Applications will be reviewed on a rolling basis as they are received. Candidates who are a good fit will be invited to interview.

• For questions or more information, please email View email address on aiapply.co. org