Customer Service Representative

Customer Service Representative The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience. Salary: 41,000-45,000 Supportive team environment with room to grow Direct impact on customer satisfaction and brand reputation Clear processes, helpful tools, and ongoing training A role where strong communication and empathy truly shine Respond to customer questions with clarity and professionalism Troubleshoot issues and provide effective solutions Process orders, returns, and account updates Document interactions in the CRM system Escalate complex issues when needed Contribute to service quality and response-time goals High school diploma or equivalent 13 years of customer service experience preferred Strong communication and problem-solving skills Comfortable using CRM tools and basic computer applications Ability to stay calm, organized, and customer-focused