Financial Aid Coordinator

Financial Aid CoordinatorThe Financial Aid Coordinator is a key support partner for our San Antonio Campus, serving as the first point of contact for students and internal teams within the Financial Aid department. In this role, you'll provide hands-on administrative and front-desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments. This position is ideal for someone who enjoys helping others, thrives in a fast-paced, service-oriented environment, and takes pride in accurate, detailed work. If you have experience in financial services or in the banking industry, we encourage you to apply!What We Offer:$20-22 per hourPaid TrainingTuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campusesPaid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)Retirement Matching: 50% match on the first 6% of your contributions after 90 daysPaid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new babyCompetitive Insurance: Health, vision, and dental coverage for you and your dependentsPet Insurance: Competitive coverage for your furry family members through ASPCAHealth Plan Enrollment: Eligibility starts first of the month following completing one full month of employmentResponsibilitiesMonitor student traffic for the Financial Aid Department.Answer busy multi-line phone system in a professional manner.Check in new enrollments and create files for them.Enter Data from FAFSAs and other information when presented.Other duties as assigned.QualificationsEducation / ExperienceHigh school diploma or GED requiredOne year of customer service experience preferred.Previous multi-line telephone experience is a plus.Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pmSkillsMust have excellent organizational skills and be very detail-oriented.Strong communication skills verbal and written.Excellent interpersonal skillsMust have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)About Us: It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!