Club Sol Supervisor
CASINO DEL SOL
Job Description Position: Club Sol Supervisor
Department: Marketing Job Summary: Assists with oversight of Club Sol shift operations while providing excellent guest service with a focus on Player's Club members. Assists with Player's Club functions, including operations and development, guest database management, merchandise redemption, and promotions.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
Department: Marketing Job Summary: Assists with oversight of Club Sol shift operations while providing excellent guest service with a focus on Player's Club members. Assists with Player's Club functions, including operations and development, guest database management, merchandise redemption, and promotions.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
- Supervises and trains direct reports and works collaboratively with them to design professional development plans that support their continuous learning.
- Motivates, organizes, and encourages teamwork to ensure productivity targets are met.
- Monitors the job performance of team members and provides feedback to aid in developing and enhancing skills.
- Maintains appropriate staffing levels, including preparation of shift schedules; assigns job duties; assists with interviewing and recommending new hires; assists with training; and recommends and delivers corrective action as appropriate.
- Prepares and/or assists with preparation and delivery of team member evaluations.
- Keeps supervisor and management team apprised of work status and job related issues.
- Consults with immediate supervisor to review achievements and discuss needed changes in goals or objectives as well as to ensure that Club Sol performance measures are in support of the department and Sol Casinos. Reports problems to his/her supervisor.
- Verifies department logs and summary logs.
- Oversees Club Sol inventory is adequately maintained with supplies, including adequate vouchers for redemption offers; performs regular inventory audits to track the quality and quantity of inventory; and provides input to supervisor for budgetary planning purposes.
- Makes sure Point-of-Purchase (POP) displays are changed out at start and end of promotions/events.
- Assists Club Sol staff and guests with inquiries and problems; responds to guest needs and requests that other Club Sol staff are unable to handle.
- Walks casino floor and promotes Player's Club memberships to guests not playing with a card, signs up new players or issues duplicate player cards, and responds to guest questions or requests.
- Acknowledges, greets, and converses with guests on the gaming floor.
- Promotes the Gaming Enterprise by interacting with guests in an enthusiastic, helpful, and friendly manner.
- Creates and issues rewards cards and promotes the Player's Club program and related promotions.
- Performs data entry on new or changed membership information.
- Issues point vouchers and complimentary as designated by guest account information.
- Meets department goals and quotas.
- Ensures accuracy of data entry records and maintains confidentiality of guest information.
- Ensures the confidentiality of information and protection of guest rewards. Exercises appropriate discretion in producing and providing information from the database.
- Produces and delivers club material.
- Executes Sol Casinos' promotions.
- Assists in creating and developing Sol Casinos' promotions.
- Maintains a constant awareness of Sol Casinos' services, promotions, and events.
- Helps facilitate special events and slot promotions.
- Fosters team work by working collaboratively with coworkers and ensuring that work is completed that brings credit to the team.
- Adheres to applicable regulatory, departmental, and Gaming Enterprise policies and procedures.
- Presents a well-groomed appearance at all times.
- Performs other job-related duties as assigned.
- Knowledge of Sol Casinos' services, promotions, and events.
- Knowledge of applicable regulatory, departmental, and Sol Casinos' policies and procedures.
- Strong organizational, planning, and time management skills.
- Computer proficiency with word processing and spreadsheet applications as well as a player tracking system.
- Strong communication skills.
- Skill in working courteously with the public as well as developing and maintaining good working relationships.
- Ability to generate business by signing up guests for the Player's Club program as well as increasing guest retention and rated play.
- Ability to respond calmly and diplomatically when handling guest demands.
- Ability to keep aware of the constant changes and enhancements of the Player's Club program and its benefits.
- Ability to follow directions and work effectively in a fast paced environment.
- Ability to perform basic mathematical computations pertaining to the position.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to work in a smoking environment.
- Ability to stand and walk for long periods.
- Ability to lift and carry up to 25 pounds, with or without a reasonable accommodation.
- Ability to operate office equipment such as a ten key, embosser, printer, and bar encoder.
- High school or General Equivalency Diploma AND one year lead experience in a casino or hospitality environment, including six months with a player tracking system AND computer proficiency with word processing and spreadsheet applications.
- Demonstrated track record of reliability, responsiveness, and creativity.
- Demonstrated track record of providing excellent guest service.
- Must present a well-groomed appearance.
- Must be able to work any shift, weekends, holidays, and special events, as needed.
- Must be able to work in a smoking environment.
- Must have employment eligibility in the U.S.
- Must be able to obtain, maintain, and retain a valid gaming license.
- Associate's degree.
- Bilingual (English/Spanish).
- Two years supervisory experience.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Club Sol Supervisor in Tucson, AZ vacancy
- Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider...SuggestedContract workRemote work1 day per week
VESTIS
Tucson, AZ5 days ago - PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End Clerks, Courtesy Clerks, Service Operations AssSuggested
Albertsons
Tucson, AZ4 days ago $19 - $20 per hour
Customer Service Manager Homecare Job LocationsUS-AZ-TUCSON Requisition ID2026-184638 Line of Business:All Ways Caring HomeCare Pay MinUSD $19.00/Hr. Pay MaxUSD $20.00/Hr. Our Company All Ways Caring HomeCare Overview Who We're Looking For: We are seeking...SuggestedDaily paidAll Ways Caring HomeCare
Tucson, AZ3 days ago- ...using it as a learning tool. Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint...SuggestedWork at office
The Joint Chiropractic
Tucson, AZ2 days ago - ...a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or may provide advice and guidance in area of specialty. Seeks out new avenues for building internal and external relationships;...SuggestedContract workWork at officeLocal areaRemote work
Celestica
Tucson, AZ3 days ago - Posting Start Date: 5/15/26 Requisition ID: 13244 Tucson, AZ, USA, When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for...Local areaWorldwideFlexible hoursShift work
Bombardier
Tucson, AZ4 days ago $16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Tucson, AZ2 days ago- Candidates Request Form 1 Job Title Account Manager 2 Client Company/Dept. Name City of Tucson 3 Address City Name TUCSON State Name AZ-Arizon Zip Code 85701 If others (Address) 6 Duration of the project Project Start Date 6/15/2026 Project End Date 1 Year 7 No. of Openings...Contract workLocal areaRemote workRelocation
Abacus
Tucson, AZ5 days ago - Account Executive (Single Family) Reports To: Sales Manager Location: Phoenix and Tucson, AZ Job Type: Full Time Compensation: Base Salary + Monthly Expense Allowance + Uncapped Commission Company Overview: Real Floors, Inc. has been recognized as a Top ...Full timeWork at officeRemote work
Real Floors
Tucson, AZ3 days ago - Description The Best Teams are Created and Maintained Here. At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're...Full timeContract workWork at officeLocal areaRemote work
brightview.com
Tucson, AZ5 days ago - Account Executive – Tucson Are you a driven, relationship-focused professional with deep knowledge of Arizona's home and community-based services? Total Care Connections is seeking a highly motivated Account Executive to join our Tucson team. If you have a proven track...Work at officeWork from home
Total Care Connections
Tucson, AZ2 days ago $177.69k
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships...Local areaWork from homeHome officeFlexible hoursN2 - All Jobs
Tucson, AZ3 days ago$53k - $90k
...earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip. Experience and Education Passing the state licensing exam, once hired Legally authorized to work in the United States...Local areaGoosehead Insurance Agency
Tucson, AZ3 days ago- Senior Multi-Media Account ExecutiveTucson, AZ (Remote)Senior Account Executive, Outside SalesThis is a remote position that requires you to be located in Tucson, AZTake Your Sales Career to the Next LevelAre you a driven, goal-oriented seller looking to grow your career...Local areaRemote work
Townsquare Media
Tucson, AZ4 days ago - Account Executive, Advertising We're hiring an Account Executive, Advertising, on behalf of a fast-growing, trusted local media company with a strong presence across the Southwest. This person will manage an assigned territory in Tucson, AZ, selling integrated advertising...Base plus commissionWork at officeLocal area
New Day Executive Search
Tucson, AZ9 hours ago - CREST Insurance Group a leading insurance agency servicing clients nationwide through its access to multiple national carriers and markets, is looking for our next team member. Are you ready to put your problem-solving skills to the test in a dynamic insurance environment...Full timeLive inLocal areaFlexible hours
Crest Insurance Group
Tucson, AZ4 days ago $72.8k - $130k
Explore opportunities with Assured Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team...Minimum wageFull timeWork experience placementWork at officeLocal areaRemote workOptum
Tucson, AZ4 days ago- Multimedia Specialist The Multimedia Specialist role at Tucson Media Partners requires a highly personable, intelligent individual with the ability to lead digitally focused sales efforts while maintaining an energetic, strategic, and entrepreneurial spirit. As a Multimedia...Temporary workLocal area
Gannett
Tucson, AZ4 days ago - Account Manager Hillyard, Inc. is currently taking applications for Account Manager for our Sales team in Vail, AZ. Can you be described as an excellent communicator? Are you an excellent problem solver? Do you enjoy going from location to location in a region to see...Work at officeLocal areaMonday to FridayDay shift
Hillyard
Tucson, AZ3 days ago $22 - $24 per hour
Benefits: 401(k) Health insurance Paid time off Dental insurance Vision insurance Now Hiring: Inside Sales Pro (Flooring) – Tucson, AZ / $22-$24/hr. Base + Commission Ready to hustle, build real relationships, and have fun doing it? We’re looking for...Immediate startPSW of Arizona LLC
Tucson, AZ1 day ago$76.5k - $112k
Dematic is seeking an experienced account manager to grow our Regional Business; targeting large, complex opportunities that require integrated solutions with multiple technologies and a high software content. The successful candidate must be able to work alongside customers...Local areaDematic
Tucson, AZ1 day ago- Account Executive Job Category: Sales Requisition Number: ACCOU011190 Posted: May 27, 2026 Full-Time Location: Tucson, AZ 85705, USA Job Details The Account Executive is responsible to maximize sales growth profitably. To accomplish this, (s)he is responsible...Full timeWork at officeFlexible hoursWeekend workAfternoon shift
Shamrock Gift Wrap & Accessories
Tucson, AZ5 days ago - |Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps| USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated...Temporary workLocal area
Gannett Co. , Inc.
Tucson, AZ10 hours ago - Deliver solutions that transform how construction gets done. Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your...Work experience placementLocal areaFlexible hoursShift work
Hilti Corporation
Tucson, AZ1 day ago $75k - $110k
...Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more! All field sales professionals that are required to gain entry into healthcare facilities to perform the basic...Flexible hoursSmith & Nephew
Tucson, AZ22 days ago- We are looking for a Residential Account Manager to develop and manage a portfolio of customers. This role involves achieving sales goals, delivering exceptional customer service, and collaborating with cross-functional teams to drive growth and sati
Lowe's
Tucson, AZ4 days ago - Job Description Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer...Weekly payPart time
Bashas'
Tucson, AZ5 days ago - Multimedia Account Executive KMSB-TV Tucson About TEGNA TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million...Full timeTemporary workPart timeWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
TEGNA
Tucson, AZ3 days ago $165k - $230k
Req ID: 136162 Remote Position: Yes Region: Americas Country: USA Summary The General Manager, Customer Business Unit manages site-wide strategy and change implementation across multiple teams, overseeing customer-dedicated groups in operations, program ...Contract workTemporary workLocal areaRemote workWorldwideShift workNight shiftCelestica
Tucson, AZ4 days ago- Senior Account Executive At Acera Surgical we are transforming the landscape of healing. Our products treat a wide variety of medical conditions, allowing patients to live life better, faster. We are driven by innovation, seeking better ways to solve today's most...Contract workLocal area
Acera Surgical Inc
Tucson, AZ3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Club Sol Supervisor. Be the first to apply!
