Operations Associate (Cash Management) # 26-12371

Operations Associate

We are seeking a contract Operations Associate to join our Cash Management team located in Phoenix, Client. In this role, you will be responsible for same day processing of contribution and distribution requests from 401(K) participants via check, ACH, and federal wire transactions. Are you eager to learn and be part of a dynamic team? Do you enjoy solving problems? If so, we'd love to hear from you! This is a temporary contract role expected to last 1 year or longer, with the possibility of going permanent. This is a hybrid position in which you will work 2 days per week in the office, and the other 3 from home.

Responsibilities:

• Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions
• Accurately and timely process all daily inquiries research and items
• Handle escalated items and projects given by management
• Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team
• Closing process which includes balancing transactions at the end of each day

Qualifications:

• A minimum of 1-2 years' experience with cash and funds processing
• Knowledge of basic business processes and computer applications (Microsoft Excel and Word)
• Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities
• Basic knowledge of trust business and its particular accounting and tax reporting requirements, as well as an understanding of retirement plans, benefit payments, and distribution processing preferred but not required
• Ability to work in the office 2 days per week

Education:

• High School education or equivalent required

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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