Case Manager

Job Description

Job Description

Case Manager – Youth Behavioral Health
Location: Crestview, FL
Job Type: Full-Time | Monday–Friday
Pay: $45,000 - $53,000 based on experience
Schedule: Primarily weekdays with flexibility for program needs

About Youth Opportunity & Crestview Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Crestview Youth Academy in Crestview, Florida, is a secure Youth Academy serving males ages 13 to 17, delivering trauma-informed care across mental health and substance abuse needs. The program combines clinical therapy, education, restorative justice, therapeutic recreation, and life skills training. Youth typically remain in care based on individualized goals, participating in individual, family, and group therapy; victim impact awareness; vocational and pre-vocational preparation; and enrichment activities such as art, music, and recreation. Small group living units and licensed dietitian-managed meals support emotional stabilization and reintegration planning.

Benefits
• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

About the Role
As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities.

Key Responsibilities
• Provide case management services, including communication with youth, families, and Juvenile Probation Officers
• Complete or coordinate required mental health and substance abuse assessments
• Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries
• Support data collection for post-release tracking and outcomes
• Serve as liaison between the program, DJJ, families, and external agencies
• Prepare families for visitation, home leave, aftercare, and group/family meetings
• Connect youth and families to appropriate community resources
• Participate in internal audits and reviews to ensure policy compliance

Qualifications

Required:
• Bachelor’s degree in counseling, social work, psychology, rehabilitation, or related human services field
• Valid driver’s license and ability to pass background checks
• Emotionally and physically able to engage in youth activities and program duties

Preferred:
• Two years of experience working with youth with emotional or substance use challenges
• Experience in juvenile justice, Medicaid-funded environments, or group facilitation
• Familiarity with treatment planning, case documentation, and family engagement strategies

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Youth Opportunity is an Equal Opportunity Employer.