Residential Shift Supervisor

Residential Shift Supervisor – Youth Behavioral HealthLocation: Crestview, FL Department: Operations Job Type: Full-Time Pay: $50,000 - $58,000/yrAbout Youth Opportunity & Crestview Youth AcademyYouth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Crestview Youth Academy in Crestview, Florida, is a secure Youth Academy serving males ages 13 to 17, delivering trauma-informed care across mental health and substance abuse needs. The program combines clinical therapy, education, restorative justice, therapeutic recreation, and life skills training.Youth typically remain in care based on individualized goals, participating in individual, family, and group therapy; victim impact awareness; vocational and pre-vocational preparation; and enrichment activities such as art, music, and recreation. Small group living units and licensed dietitian-managed meals support emotional stabilization and reintegration planning.Position Summary – Residential Shift Supervisor Job in Crestview, FLWe are hiring a Residential Shift Supervisor to oversee daily operations and staff during assigned shifts. This role is ideal for professionals looking to grow in youth residential services and behavioral health. The Shift Supervisor ensures the safe and effective operation of the facility and provides leadership and direction to staff working directly with youth in our care.ResponsibilitiesSupervise staff, assign duties, evaluate performance, and provide training and corrective guidanceAssist with developing staff schedules and ensuring adequate coverage for safe and effective facility operationsMonitor facility security and ensure compliance with state regulations and agency policiesOversee youth behavior management, review incidents, and investigate grievancesSupervise medication administration and ensure accurate documentationAssist with youth appointments, transports, and intake/discharge proceduresCommunicate regularly with leadership regarding staffing, safety, and operational concernsConduct security checks, monitor electronic systems, and oversee room searches as neededProvide emergency response coordination during incidents such as fire or severe weatherOther Duties IncludeMaintain a high standard of role model behavior for youthParticipate in required training and professional developmentReport incidents or concerns regarding youth safety or staff conductDocument shift events, staffing updates, and incidents according to policyPerform other duties as assigned or neededRequired QualificationsHigh School Diploma required; Bachelor's Degree preferredMinimum of 3 years' experience working with youth in a residential setting requiredPrior supervisory experience preferredAbility to assess youth with substance abuse, mental health, and trauma historyMust pass background check and drug screeningPreferred SkillsFirst Aid/CPR certified (or ability to obtain during probationary period)Strong leadership, supervision, and conflict resolution skillsExcellent written and verbal communicationAbility to collaborate with law enforcement, probation, courts, and caseworkersSensitivity to cultural, gender, and individual differencesPhysical DemandsAbility to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.Other RequirementsValid driver's license and safe driving record requiredMust meet state criminal background check requirementsMust be at least 21 years of ageAbility to work extended, evening, and/or weekend hours as neededHow to ApplyClick "Apply Now" through Indeed to submit your application. Or visit to learn more about our mission and career opportunities.Youth Opportunity is an Equal Opportunity Employer.