HVAC Dispatcher/CSR
$18 - $20 per hourRight Now Air
Job Description
Job Description
Every job at this company starts with one phone call, and you're the person who answers it. If you're the one people count on when things get busy, and you're tired of a desk job where nobody notices, keep reading.
Right Now Air is family-owned and family-run, and after 35+ years in the Las Vegas valley, we still work the same way we started: take care of the customer, take care of each other, and get it done right the first time. This seat is command central for the whole operation.
About Us
Right Now Air is a locally owned HVAC service and replacement company based in Las Vegas, serving the whole valley (Henderson, North Las Vegas, Summerlin, Boulder City, and everywhere in between). We've been at it for over 35 years. We're not a private-equity rollup, and we're not a revolving door. The owner knows everybody here by name, backs the team, and treats this company like the family business it is. When you're here, you're one of us.
What You'll Get
- $18-$20/hr [depending on experience]
- Bonus and commission opportunities on top of your hourly
- 100% company-paid medical, dental, and life insurance
- Paid holidays
- Paid vacation (after 1 year of service)
- Paid training
- Overtime available during peak season
- Full-time, year-round work (no seasonal layoffs)
- A shop that's been stable for 35+ years
What You'll Be Doing
- Answering incoming calls and being the first voice customers hear
- Booking service calls and getting them on the board
- Dispatching technicians and keeping the day running on schedule
- Making outbound calls to confirm appointments
- Scheduling club member maintenance services
- Data entry and keeping customer records clean and accurate
- Working with the techs in the field so nobody's guessing where they're supposed to be
Who We're Looking For
You stay calm when the phone won't stop ringing. You're organized, you follow through, and you actually like people. Customers can hear a smile over the phone, and you've got one.
Beyond that:
- Strong phone and communication skills
- Comfortable with Microsoft Office 365 (Outlook, Excel, Word) and fast, accurate data entry
- Able to juggle several things at once without dropping any of them
- Reliable transportation (this is an in-office role, not remote)
- Available for overtime, weekends, and holidays during peak season
- Able to pass a national background check and drug screen
- Dispatching or scheduling experience in HVAC, plumbing, electrical, or another service trade is a big plus
- If you haven't dispatched before but you've handled a busy phone and a busy schedule somewhere else, apply anyway. We hire attitude and train the rest.
How to Apply
This seat is open now, and we're ready to fill it. Apply below, and we'll reach out fast. That's kind of our thing (it's in the name).
You'll meet the owner during the hiring process, not six layers of managers. If you want a place where the work matters and the people know your name, this is it.
Right Now Air | Las Vegas, NV | rightnowair.com
Vacancy posted 2 days ago
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