Senior Solution Consultant
Virtual Vocations Inc
To drive the implementation of cutting-edge CXA and CCaaS solutions, the full-time remote Senior Solution Consultant will lead strategic projects, provide hands-on support, and ensure customer adoption while acting as a trusted advisor to stakeholders. Key Responsibilities Lead strategic implementations of CXA and CCaaS solutions for new and existing customers, leveraging industry knowledge and product expertise Provide guidance and support to internal teams and customers during product implementation to ensure technical alignment and project success Drive post-implementation success by offering strategic guidance, best practices, and actionable recommendations for customer adoption Required Qualifications Bachelor's degree in a technical field or significant professional experience in a technical role 3+ years in Professional Services, Consulting, or IT/Software Development, with a focus on AI or automation solutions in a SaaS environment Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains
Vacancy posted 20 hours ago
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