Transportation Supervisor

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE [ to read the press release. Pay Range: $72,000 to $76,000 (DOE) Shift: Monday-Friday, Start time rotates each week 6:30 AM and 9 AM. Occasional weekend work for shred events or purges. What is the value of a WM job? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: Annual Education Assistance Benefit available for team members. We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more! Who are we? #WeAreWM Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today I. Job Summary Oversees the transportation department of one or more locations within assigned geography; providing leadership within the location(s) as assigned. Acts as the liaison between customer, operations, CSRs, and the support team. II. Essential Duties and Responsibilities * Maintain and manage inventory supplies to ensure that adequate inventories are always maintained. * Manage route scheduling to ensure all scheduled customers will be serviced by end of day. Redirect manpower and resources as required, to service customers on routes that may have operational difficulties (i.e., vehicle breakdown, vehicle accident, or completely full truck). * Manage driver debrief process for every route. Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required. * Maintain a high standard of customer service as measured by key metrics (on time, no missed stops, loyalty, etc.).

• Manage open order report to resolve service issues.
• Manage the SAP cancellation process for customers cancelling contracts before

the stated CSA end date. * Develop relationships with customers and establish contacts that are comfortable providing accurate service feedback.

• Conduct customer visits to review service.
• Manage customer interaction records to resolve service issues.

* Company Growth: * Monitor operations and staff and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. * Monitor department work productivity, reports on trends, and recommend and implement changes to continually improve work productivity. * Review payroll hours to ensure overtime hours are necessary and all employees are working efficiently. * Manage route vehicles, containers, load bars and straps, hand-trucks, PDT’s and printers, and all other company equipment and assets. * Monitor routes to improve route efficiency. * Team Member Development: * Select, train, and develop an effective and efficient staff: Make every reasonable effort to select, train, and develop a qualified, diverse workforce. * Establish and communicate performance standards and objectives; conduct performance appraisals.

• Recommend salary adjustments, promotions, transfers and dismissals.
• Coach employees on educational and job opportunities, to enhance career

development and keep them informed of current problems, changes, and new developments in the department and the company by conducting team meetings. * Perform “ride a-longs”, ensuring Route Drivers operate and work safely, efficiently, productively, and deliver a high level of customer service. * Conduct “spot checks” to re-enforce proper Route Driver behavior as well as communicate the value we bring to the customer. * Perform pre-employment screening activities, new Route Driver orientation, reviews of CSRs and monthly safety meetings. * Complete daily yard walk. * Compliance:

• Track and input DOT hours/JJ Keller.
• Administer Company policies and procedures, communicate to staff, interpret,

as necessary, and ensure compliance and safety. * Monitor and ensure that employees perform their functions safely and productively. Make recommendations for changes or improvement, when necessary, to prevent accidents or injuries. * Conduct regularly scheduled safety meetings (i.e. monthly Safety Committee, tailgate meetings). * Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all Route Drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files. * Perform other duties and responsibilities, as assigned. III. Qualifications A. Required Qualifications

• High School Diploma or GED.
• 3 years of previous supervisory experience in a structured environment.
• 2 years of Transportation/Logistic experience required, demonstrating the

ability to plan and supervise the work of others. * Driver's License. B. Preferred Qualifications * Commercial Driver's License (CDL). IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Frequently

• Standing
• Walking
• Sitting
• Lifting
• Pushing
• Pulling
• Crouching
• Reaching
• Handling
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com [ is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [ Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions. WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.