2nd Shift Shipping Coordinator/Supervisor

Shipping Coordinator

Duties & Responsibilities:

• Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
• Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates
• Communicates with customer service to assure timely fulfillment of orders
• Assigns and monitors sales orders to ensure on-time shipments
• Communicates accurate order/shipment/export details regarding status of shipments to Customer Service
• Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to
• Works with Shipping Supervisor as a liaison between staff and management to relay information
• Ensures all safety guidelines are followed within the work area to prevent incidents
• Actively takes steps to maintain morale
• Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers
• Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.
• Closely monitors and seeks to improve on-time daily shipments
• Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers
• Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing
• Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup
• Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues
• Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements
• Continually seeks to improve areas of productivity, quality, safety, communication, and morale
• Performs additional responsibilities as requested to achieve business objectives

Qualifications:

• Associate's Degree in Material Management or equivalent with five years' experience in manufacturing shipping environment preferred
• Basic computer skills in Microsoft Office suite and ERP
• Experience with international shipping and customs requirements
• Strong interpersonal skills
• Strong verbal/written communication skills
• Good organizational skills
• Must have proficient knowledge in small parcel shipping
• Ability to adapt to changing organizational and operational needs
• Must be able to stand/walk/sit for up to 8-10 hours per day
• Must be able to use a computer for up to 8-10 hours per day

Competitive Pay & Benefits:

• $2.00 per hour shift premium
• Paid vacation and 11 paid holidays
• Medical, dental, life and disability insurance
• HSA and FSA accounts
• 401k with company matching and profit sharing
• Tuition reimbursement

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.