Supervisor - Laboratory Central Processing - Mount Sinai Hospital - Full Time/Nights (Midnight - 8am incl wknds & hol)

Responsible for the supervision and coordination of assigned administrative and general office activities consistent with departmental objectives, administrative policies and practices. Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff. Ensures the successful delivery of support services within the department or unit. Assumes responsibility of higher (managerial) leadership for department as required.

Responsibilities

General Duties Include:

1. Plans and schedules work for staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.
2. Ensures adequate staffing for unexpected/emergency coverage.
3. Provides work direction, guidance, coaching and training for staff.
4. Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities.
5. Makes recommendations regarding fiscal and staffing requirements of the unit to assist in the preparation of budgetary recommendations.
6. Compiles information reflecting expenditures and develops comparisons.
7. Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
8. Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities.
9. Fosters an environment of open communication and team work in support of the department and organizations goals and objectives.
10. Ensures compliance with department and organization policies & procedures.
11. Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations.

12. Performs other related duties.

Laboratory Specific Duties Include:

• Staff Supervision: Supervise staff, address personnel-related concerns, and resolve procedural issues to ensure efficient daily operations.
• Performance Management and Quality Assurance: Review and monitor staff performance to maintain and improve laboratory service quality, ensure adherence to established procedures, and maintain compliance with Medical Center policies and standards.
• Daily Operational Support: Assist management in resolving daily operational issues by collaborating and communicating effectively with physicians, FPA Managers, clinical research personnel, and FPA support staff.
• Payroll and Timekeeping Administration: Assist management with payroll processing and related administrative activities for the assigned area. Coordinate with the Finance Department as needed and provide periodic reports on staff sick leave, vacation time, and attendance.
• Project Coordination and Reporting: Support the Manager with Medical Center initiatives, special projects, data collection, and preparation of reports as required.
• Laboratory Operations and Technical Support: Perform laboratory bench work as needed to provide coverage during staffing shortages and ensure continuity of laboratory operations and timely specimen processing.
• Additional Responsibilities: Perform other duties and responsibilities as assigned by management to support departmental goals and operational efficiency.

Qualifications

• Bachelor's degree or Associates Degree with equivalent work experience
• 3 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience.
• Understanding of HIPPA regulations
• Excellent oral and verbal communications skills
• Customer service/heavy phones
• Ability to type 30 words per minute

Work Environment

• Standing, walking, sitting, lifting and carrying up to 20 pounds, pushing, pulling, climbing, balancing, bending, stooping, squatting, crouching, twisting, reaching, handling, kneeling, and wrist dexterity.
• Speaking, hearing, and visual acuity to receive and interpret instructions.
• Verbal and written English communication skills for safe and effective patient care and to meet documentation standards.
• Maintain orderliness and cleanliness in working area.
• Works with and handles Biohazard specimens.
• Must meet the general requirements of the Medical Center as defined in Personnel Policy 13.2.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 - $89,157.15 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 155 - Lab Central Processing - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.