roadside assistance technician

Job Description

Job Description

Supreme AutoPro LLC is a growing 24/7 roadside service and mobile automotive company serving Abilene, Texas, and surrounding areas.

We specialize in commercial and passenger tire services, roadside assistance, mobile mechanical repairs, diagnostics, and emergency roadside service. Our team works directly in the field helping drivers, commercial trucks, and fleets get safely back on the road.

We are looking for experienced and dependable professionals who understand that roadside service requires much more than technical ability. This position requires responsibility, good judgment, honesty, professionalism, and a strong commitment to safety.

What We Value

At Supreme AutoPro, a person's character is just as important as their experience.

We are looking for someone who is:

• Honest and trustworthy
• Responsible and dependable
• Punctual and committed to their work
• Respectful with customers, coworkers, and company property
• Safety-conscious at all times
• Able to stay calm and professional under pressure
• Willing to communicate clearly and honestly
• Serious about their job and responsibilities
• Able to work independently without constant supervision
• Motivated to grow with the company

Our technicians represent Supreme AutoPro every time they arrive at a service call. Professionalism, attitude, communication, appearance, and the way each customer is treated are extremely important to us.

Main Responsibilities

The technician will be responsible for performing roadside and mobile tire services safely and professionally, including:

• Changing, mounting, dismounting, repairing, and replacing commercial and passenger vehicle tires
• Performing roadside tire services on trucks, trailers, commercial vehicles, and other vehicles when required
• Safely using tire service equipment, jacks, air tools, compressors, and other company equipment
• Following proper roadside safety procedures on every service call
• Evaluating the service situation before beginning work
• Communicating professionally with customers and dispatch
• Providing accurate updates during service calls
• Properly documenting every completed service call
• Taking required photos before, during, and after service when necessary
• Reporting parts, tires, materials, and equipment used on each call
• Keeping assigned tools, equipment, and service vehicles organized and in good condition
• Immediately reporting equipment problems, accidents, damages, or unusual situations
• Following company procedures and safety standards at all times

Experience Requirements

Previous tire service experience is very important for this position.

Candidates should have hands-on experience changing and repairing tires and should be comfortable working in roadside environments.

Experience with commercial truck tires, trailers, roadside assistance, fleet service, or mobile tire service is strongly preferred.

The ideal candidate must be able to perform the work correctly and safely without needing constant instruction.

English communication skills are important because technicians communicate directly with customers, dispatchers, fleet companies, and roadside assistance providers.

Reliability and Accountability

Because Supreme AutoPro LLC provides 24/7 roadside service, reliability is extremely important.

When a technician accepts a shift or service call, the company, the customer, and sometimes a commercial driver who is stranded on the highway are depending on that technician.

We need team members who take that responsibility seriously.

Repeated lateness, failure to communicate, unsafe work practices, dishonesty, poor documentation, misuse of company equipment, or failure to properly report service calls are not acceptable.

We want to build a strong team of people who can trust each other and who take pride in doing quality work.

Safety Comes First

Roadside service can involve working near traffic, commercial trucks, heavy equipment, and challenging weather or nighttime conditions.

Technicians are expected to follow proper safety procedures at all times and never sacrifice safety to complete a job faster.

Good judgment and awareness of the work environment are essential requirements for this position.

Grow With Supreme AutoPro LLC

Supreme AutoPro LLC is continuing to grow, and we are looking for people who want more than just another job.

We want dependable professionals who are interested in becoming an important part of our team, building a strong reputation with our customers, and growing with the company long term.

Supreme AutoPro LLC
24/7 Roadside Service • Mobile Tire Service • Mobile Automotive Service
Abilene, Texas & Surrounding Areas