Recovery Counselor (Case Management; Mental Health / Social Work)
Trilogy
Recovery Counselor (Case Management; Mental Health / Social Work)
Job Category: Clinical Direct Service Requisition Number: RECOV004824
Posted: May 21, 2026
Full-Time On-site Chicago, IL 60626, USA +1 more locations
Description
$22.89 - $26.32 per hour $1,500 Sign-on bonus! Schedule: Monday - Friday; 8:00 am - 4:30 pm Location: Rogers Park
The Recovery Counselor will assess the client's personal, medical, emotional, social, and environmental situation to plan for treatment course through home, community, and office visits. He/she/they will provide individually-based motivational treatment and support to clients to assist them in their recovery from mental illness. The Recovery Counselor will be an advocate for clients, and link them to community services as needed. He/she/they will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illnesses and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.
The Recovery Counselor will provide at least 75% of all community support services in the community. He/she/they will complete case management tasks with clients within a shared caseload. The Recovery Counselor will be responsible for documenting all services provided to clients according to agency policy and state requirements. The Recovery Counselor will also provide crisis/on-call coverage as directed.
Responsibilities
- Assess client's personal, medical, emotional, social, and environmental situation through home, community, and office visits.
- Coordinate the establishment of an individual recovery plan with the client, client's support system, and other care providers.
- Complete daily progress notes based on services provided to clients in a timely manner reflected in Trilogy's documentation policy and agency standards
- Complete all necessary documentation related to client care e.g. IMCANS, LOCUS, tracking forms in the Electronic Medical Record
- Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated.
- Assist clients in identifying signs and symptoms of de-compensation, assess for crisis situations and or the need for stabilization through hospitalization. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.
- Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy
- Coordinate with team nurse/pharmacy to ensure client medication accuracy
- Documenting in real time on medication administration record (MAR)
- Assist clients in learning and improving independent living skills; i.e. personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items
- Educate and assist clients with applying for entitlements; i.e. Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK
- Understand the representative payeeship process per agency policy and providing individualized client money management services.
- Accompany and transport clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.
- Advocate on client's behalf and empower clients to advocate on behalf of themselves when appropriate
- Communicate effectively within the team model for a multi-disciplinary approach to client care.
- Actively participate in team communication via multiple electronic platforms
- Engage regularly in daily team meetings to consult and collaborate on shared caseload
- Provide on-call and crisis coverage as assigned.
- Perform other related duties and/or projects as assigned
Qualifications
- Must have one of the following requirements:
- High School Diploma or GED and two years of supervised clinical experience in a mental health setting.
- Associate's or Bachelor's degree in any field.
- Licensed Practical Nurse under the Nurse Practice Act [225 ILCS 65]
- Certificate of Psychiatric Rehabilitation from a DHS-approved program, a high school diploma/GED, and two years' experience of experience in a mental health setting
- CRSS certification through IAODAPCA
- Family Partnership Professional certificate from and in good standing with IAODAPCA
- Occupational Therapy Assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with one-year experience in a mental health setting
- High school diploma or GED and five years of supervised clinical experience in a mental health setting
- Valid Illinois driver's license with daily access to a well-maintained vehicle with $1,000,000/$3,000,000 liability insurance
- Experience working with people with mental health and/or substance abuse diagnoses preferred
- Experience in community-based services preferred
- IM+CANS certification preferred and may be required to obtain IM+CANS certification within 30 days of hire
Benefits
- FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
- PAID Maternity/Paternity leave
- Medical Insurance (BCBS of IL)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term & Short-Term Disability
- Pet Insurance
- FSA (Health, Dependent Care, Transit)
- Telemedicine
- EAP
- 403(b) Retirement Plan with Employer Match
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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