General Manager

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a General Manager, Large Markets! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location: Pittston, PA Summary The General Manager, Large Markets is responsible for the overall health of the branch operating unit to encompass Wilkes Barre and surrounding areas. The General Manager should create a positive work environment, encouraging a culture of customer service and employee morale. Through solid leadership of people and delivery of excellent customer service the General Manager is accountable for delivering on the financial objectives of the organization. What You'll Do Run the business to meet or exceed plan Drive profitable sales growth. Manage daily sales performance via trainers and sales leaders (or directly if at a small branch), and partner with them to reach/exceed sales goals. Ensure execution of all sales strategies. Engage in community outreach and develop relationships; be the market expert relative to competitors and community activity, as well as potential acquisitions. Take part in key customer engagement. Manage the financials and participate in the budgeting process. Be the escalation point for customer issues. Be the liaison for Enterprise and Shared Services resources, products and services. Partner with Shared Services to ensure a positive customer experience. Drive/implement company-wide initiatives. Communicate systems/process improvements or suggested new processes to the RVP for further evaluation and escalation. Own all aspects of talent management and ensure all direct reports who are managers do the same Hire and promote the talent needed to meet or exceed plan. Develop team members, including close engagement with technician training. Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission and values. Retain high performing talent. Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations. Recognize team members. Hold all team members accountable for their work, ensure compliance with company policies and procedures, and make difficult decisions when team members aren’t meeting expectations. What You'll Need Bachelor's Degree - preferred, or equivalent experience in business management or related field. Minimum 10-Years of successful leadership. Capacity to create effective sales driven culture. Must be able to make decisions based on sound judgement and must possess the highest levels of attention to detail. In addition, must be able to assist in personnel decisions regarding various aspects/stages of employment. Must be able to multi-task and manage multiple projects, departments, and personnel. Valid Driver's License, with acceptable driving history. What You'll Get Company Provided Cell Phone Monthly Vehicle Allowance Competitive compensation with incentive eligibility Medical, dental and vision coverage Company paid life and AD&D insurance. Company paid short- and long-term disability. Voluntary benefit products 401k retirement savings plan Flexible Spending Account Paid time off Tuition reimbursement Employee Assistance Program (EAP) About Us We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values Win as a team. Do the right thing. Make a difference every day! Get it done. Think big. Vector Security is a Drug-Free Workplace. Equal Opportunity Employment Vector Security is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr