Warehouse Operations Manager

Warehouse Operations Manager IIThe Warehouse Operations Manager II is responsible for the efficient day-to-day 24/7 operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages a warehouse that totals between 500,000 and 1,000,000+ sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted. This position reports to the General Manager of the Distribution Center.Available Shift: Monday through Friday, 4p-12:30aResponsibilitiesOperations Management:Develops a strategic plan in conjunction with the General Manager to ensure the efficient and cost effective operation and utilization of the facilityEnsures efficient shipping and receiving work schedules to meet operational goalsDirects the operations of the warehouse supervisors and warehouse personnelOversees all inbound and outbound shipments to ensure they are correct and carried out in a timely fashionAudits compliance of both internal and external SOP's.Ensures that equipment is utilized in the most efficient mannerReviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectivesPartners with other leaders to balance labor ensuring appropriate levels of staffing in regards to daily workload.Matches the skill and background of personnel to work required.Conducts analysis of workload compared to labor hours and equipment.Plans long-term labor needs based on sales, forecasts and historical dataMakes recommendations to the General Manager on programs to improve warehouse operations.Financials:Understands how day to day decisions impact financial outcomesBe open to learning financial aspects of the business including, but not limited to, budgeting, forecasting, reading GL, Flash, and P&LRun productivity and labor reports to analyze gaps in performanceEmployee Relations/Development:Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.Ensures proper staffing and supports hiring for all facility operations.Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success.Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and proceduresWorks with the General Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.Provides feedback, coaching, guidance, and recognition to enhance other's skill development.Plays an active role in employee development and talent selection.Acts as a role model for the department in support of corporate purpose, vision, and values.Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.Exhibits a commitment to self-development by staying current on information, tools, and systems.Travels to other warehouses and participates in department or company meetings, as necessarySafety and Security:Ensures the safe, clean and efficient operation of the warehouse to meet service standardsActively supports and participates in all safety initiatives in the facilityImplements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.Performs safety observations to coach employees on safety proceduresImplements the necessary improvements to procedures and facility to prevent re-occurring accidents.Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvementsResponsible for the management of equipment and coordinates the maintenance of equipment with local vendor.QualificationsBachelor's Degree in Supply Chain, Business or related field preferred7+ years of supervisory experience in a 500,000 sq. ft. warehouse or distribution environmentExperience with Warehouse Management Systems (Manhattan preferred)Working knowledge of Microsoft Office applicationsWorking knowledge of warehouse / mechanical equipmentWorking knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryAbility to work in fast paced environment.Ability to handle changing priorities and use good judgment in stressful situationsExperience with seasonal work forces is a plus, but not required.Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.Excellent talent management and team building skillsExcellent verbal, non-verbal, and written communication skillsExcellent customer service skills specifically with external clientsExcellent analytical and mathematical skillsBilingual English/Spanish preferredAbility and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.Must be able to stand/walk for up to 10-12 hours.Lift and move totes up to 50 pounds.Regular bending, lifting, stretching and reaching both below the waist and above the head.Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.Profit CenterPC-24