Retail Supervisor Full Time

Retail Supervisor

Are you a hands-on leader who enjoys developing people and driving results? At Product Connections, our Retail Supervisors lead a team of Product Demonstrators inside Sam's Club, ensuring exceptional customer experiences through product demonstrations and sampling events. This role combines team leadership, recruiting, coaching, and operational oversight to deliver successful event execution and business results.

Responsibilities:

• Hire, train, coach, and develop Product Demonstrators.
• Lead day-to-day event execution and ensure quality and compliance standards are met.
• Monitor team performance, attendance, scheduling, and event execution metrics.
• Conduct coaching sessions, audits, and performance reviews.
• Serve as the primary point of contact for store leadership.
• Manage reporting, payroll accuracy, expenses, and operational compliance.
• Maintain equipment, food safety, and workplace safety standards.
• Build strong partnerships with store leadership and internal support teams.

Qualifications:

• Previous leadership or supervisory experience, including hiring, scheduling, and performance management.
• Strong communication, coaching, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills.
• Proficiency with Microsoft Office and technology systems.
• Valid driver's license is required.
• Food Safety Certification required within 30 days of hire (where applicable).
• Ability to stand for extended periods and regularly lift up to 25 pounds, with occasional lifting up to 50 pounds.

About Us:

Product Connections is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel. With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is feltlet's build something great together.