Banquet Captain

Embassy Suites Rockford Riverfront - Banquets Captain Aimbridge Hospitality Address 416 South Main Street, Rockford, IL, 61101, US Compensation $15.00/hour Schedule Full time Job Type Regular Description Join Our Team as a Banquets Captain! Step into the spotlight and let your leadership dazzle! As our Banquets Captain, you’ll be the maestro orchestrating every detail—from the first sparkling setup to the final, flawless farewell. You’ll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get ready—this is your stage to shine and create magical memories! KEY SKILLS/RESPONSIBILITIES Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders. Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know-how! Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz. Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay. Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse. Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage “Lost and Found” mysteries, and keep sensitive areas secure—always representing the company with integrity and flair. EDUCATION & EXPERIENCE Minimum of 1 year progressive experience in a hotel or related field required High school diploma or equivalent required; college coursework in hospitality or a related field is a plus Previous supervisory experience preferred Alcohol Awareness Certification (must comply with state regulations) Excellent communication, decision-making, and problem-solving abilities Ability to work effectively under pressure and demonstrate initiative Strong proficiency in financial tasks and arithmetic. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: At Embassy Suites Rockford Riverfront, we believe great hospitality begins with a team that feels valued, supported, and connected. We celebrate birthdays, work anniversaries, and team achievements, ensuring every associate feels appreciated for the contributions they make each day. Our hotel offers a welcoming atmosphere where teamwork, growth, and community come together. Every day brings opportunities to make an impact, develop new skills, and be part of a team that supports your success. #J-18808-Ljbffr