General Manager
AJG Holdings and Wholesale
Firehouse Subs® is hiring an experienced and motivated General Manager! If you're passionate about restaurant leadership , customer service , and driving operational excellence, this is your chance to join one of the nation's top-rated fast-casual restaurant brands .
As a General Manager, you'll lead a high-performing team, ensure profitability, and uphold our commitment to hearty food, heartfelt service, and community impact.
Position Summary
You'll be fully accountable for the successful operation of your restaurant, including team development, guest experience, and financial performance-all while fostering a fun, energetic, and guest-focused environment.
Key Responsibilities
- Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
- Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs® values.
- Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
- Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
- Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
- Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
- Foundation Support: Promote Firehouse Subs Public Safety Foundation® initiatives.
- Facility Management: Maintain equipment and report issues promptly.
- Communication: Keep open communication with District Manager and ownership.
Qualifications
- 1+ years of restaurant management experience (QSR or fast casual preferred)
- Strong leadership, organizational, and communication skills
- Proven ability to manage budgets, staffing, and inventory
- Passion for guest service and team development
- Ability to work on your feet for extended periods (up to 13 hours)
- Ability to lift up to 50 lbs.
Benefits
- Health and dental plans
- PTO (12 days per year)
- Cell phone per diem
- Paid training (3–6 months)
- Quarterly bonus program
- Tips averaging $3–$6 per hour
- Greaseless kitchen environment
- Career growth opportunities
About Firehouse Subs®
Founded by former firefighters, Firehouse Subs® is built on a passion for hearty food, heartfelt service, and public safety. Through the Firehouse Subs Public Safety Foundation®, we give back to the communities we serve. Join a brand recognized as #1 in community support in the restaurant industry.
Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.
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