People Services Assistant - Recruitment and Onboarding

Location USA, Atlanta, GA About the Role We are seeking a detail-oriented and proactive People Services and Recruitment Assistant to join our US People team. This role will provide timely and accurate administrative support and coordinated transactional services, alongside essential recruitment coordination and candidate engagement activities across the US and Canada. Main Responsibilities Provide timely and accurate administrative support throughout the employee lifecycle, including onboarding, transfers, contract changes, and offboarding. Assist in maintaining People systems and records (e.g. Sage), ensuring data accuracy, integrity, and confidentiality. Respond to employee queries regarding People policies, benefits, and procedures in a professional and service-oriented manner via email, telephone, and the internal ticketing system, People Connect. Generate standard People documentation and correspondence, including contracts, reference letters, offer letters, promotion letters, and probation confirmation letters. Collaborate with external payroll and benefits providers, IT, and other internal teams to ensure seamless employee onboarding and offboarding experience. Maintain digital People files in line with GDPR and applicable local data privacy regulations. Schedule interviews, assessments, and feedback sessions, and manage candidate communication throughout the recruitment process. Post vacancies on relevant job boards, internal systems, and social media platforms, and support applicant tracking and data entry within our recruitment system (ATS). Ensure a professional and timely experience for all candidates by providing updates, responding to enquiries, and coordinating pre-employment checks and onboarding documentation. Maintain a high standard of communication throughout the candidate journey from application to onboarding. Assist in identifying potential candidates through LinkedIn, job boards, and talent databases. Maintain and update talent pipelines for recurring and future hiring needs. Support inclusion-focused outreach and community engagement initiatives. Prepare weekly recruitment reports and dashboards. Ensure that all candidate records and recruitment activities are accurate, up to date, and compliant with company policies and US employment legislation. Assist in document collection and filing activities to ensure audit readiness. Qualifications Previous experience in an HR Assistant role and/or recruitment coordination, ideally within a multinational environment. High attention to detail with strong organisational and time management skills. Proficiency in MS Office applications (Excel, Word, Outlook); experience with HR systems such as ADP and Sage would be advantageous. Excellent written and verbal communication skills, with the ability to interact confidently with colleagues across different regions. Ability to handle confidential information with discretion and professionalism. Strong organisational skills and ability to work effectively to deadlines. A proactive, team-oriented approach, with the ability to work independently and perform well under pressure. Ability to thrive in a fast-paced and dynamic environment. Confidence in embracing, understanding, and utilising new technologies. Diversity Statement We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity. #J-18808-Ljbffr Macro