Senior Product Owner, Fleet Management

We are seeking a Senior Product Owner to join our team, onsite in Fort Worth, TX. In this role, you will play a crucial part in developing and executing a comprehensive technology strategy and roadmap for our client's fleet management operations, while also supporting and ensuring the seamless operation of daily tasks using the industry's leading software platform and tools. The ideal candidate will possess strong analytical skills, a proactive approach to problem‑solving, and a commitment to fostering collaboration among team members.

KEY RESPONSIBILITIES

Project Governance & Operational Support Operational Gap Filling: Represent the client in internal customer meetings to address daily operational blockers. Cross-Functional Support: Coordinate actively between the Safety, Sourcing, and IT teams to maintain project momentum outside of formal status calls. ELD Compliance & HOS Management Queue Management: Manage the "Unassigned Driving" queue by investigating root causes (e.g., forgotten logouts) and queuing corrections for client approval. SME Escalation: Act as the Tier 2 subject matter expert for complex Hours of Service (HOS) questions that field supervisors cannot resolve. Safety Program Workflow Process Audit: Monitor the event "Closeout" process to ensure supervisors are correctly documenting disciplinary actions and notes before closing events. Data Integrity & Reporting Manual Data Audits: Manually audit vehicle and driver profiles (e.g., Holman VINs, Cost Centers) to ensure fleet data accuracy with the system of record until automation is fully implemented. Data Gathering: Execute ad‑hoc report requests to provide leadership with immediate high‑level visibility. Custom Views: Build and maintain drill‑down reports for specific regions or divisions using Advanced Custom Reports (ACR) module. Fleet Operations & Hardware Device Health: Proactively monitor for power disconnects, camera obstructions, and overdue check‑ins. Inventory Control: Track RMA status and spare hardware inventory. Training & Change Management Content Creation: Build customized Web‑Based Training (WBT) modules, including executive kick‑off videos. Office Hours: Host bi‑weekly open calls (e.g., Tuesdays 9‑10 AM) to answer ad‑hoc questions from field drivers and managers. Seniority level Mid‑Senior level Employment type Full‑time Job function Product Management, Project Management, and Analyst Industries Business Consulting and Services and IT Services and IT Consulting Benefits Medical insurance Vision insurance 401(k) #J-18808-Ljbffr Tamazari