Night Auditor

Job Description

Job Description

We are seeking a dependable, detail-oriented Night Auditor to join our team. As the Night Auditor, you will be responsible for providing exceptional guest service during overnight hours while completing daily accounting and front desk responsibilities. This position requires someone who enjoys working independently, has strong problem-solving skills, and takes pride in delivering outstanding hospitality.

Compensation:

$14 - $16 hourly

Responsibilities:

• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Ensure all guests feel they are having an exceptional experience at the property

• Welcome guests with a friendly and professional attitude during check-in and check-out.
• Answer phone calls, make reservations, and respond to guest inquiries.
• Resolve guest concerns promptly and professionally.
• Balance and reconcile daily financial transactions.
• Complete the nightly audit process and generate required reports.
• Process payments and maintain accurate guest accounts.
• Prepare the hotel for the next business day by ensuring all reports and system updates are completed.
• Monitor hotel security throughout the overnight shift.
• Perform property walks and ensure public areas remain clean, organized, and safe.
• Communicate important information to the morning management and front desk teams.
• Follow all hotel policies, procedures, and brand standards.

Qualifications:

• Overnight shift; requires flexible hours
• High school diploma or equivalent required; some college preferred
• Outstanding communication skills and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred

About Company

Hotel Indigo is an upper upscale boutique hotel brand focused on creating a uniquely local experience in each of our hotels. We deliver a beautiful perspective of the neighborhood, bringing its sights, sounds, and flavors into our spaces.