Project Manager for University Policy Management (Hybrid) - Chancellors Office

Project Manager

Washington University seeks a project manager to support the implementation and day to day operations of the University's policy management framework, including development of the initial policy inventory and rollout of a new policy management system. This role focuses on coordination, documentation, and process execution rather than policy ownership or interpretation. The project manager reports to the Associate Chief of Staff and Executive Director in the Office of the Chancellor and supports policy owners, stewards, and review committees by coordinating workflows, maintaining records, and assisting with implementation of tools and processes that enable consistent, transparent policy management across the institution. The position supports the implementation and ongoing administration of the University's enterprise policy management framework, enabling consistent and transparent policy governance across schools and administrative units. The position may also support select operational and administrative initiatives within the Office of the Chancellor that relate to governance, documentation, and institutional records.

Primary Duties & Responsibilities:

• Develop and maintain the project implementation plan for the policy management system rollout, including project timelines, milestones, deliverables, and stakeholder responsibilities.
• Assist with implementation of the University's policy management tool, including system configuration support, user coordination, testing, and documentation. Track implementation milestones, risks, and dependencies related to the policy management system rollout and ongoing management.
• Serve as a liaison between the Chancellor's office and policy owners, the Policy Evaluation Committee, as well as system vendors or IT partners on implementation-related matters.
• Coordinate cross-functional stakeholders, including policy owners, governance committees, IT partners, and system vendors to support successful system implementation and adoption.
• Monitor project risks, issues, and change requests, escalating implementation challenges and recommending solutions to maintain project timelines.
• Support system testing, training coordination, and rollout activities, including development of user guidance and documentation.

Policy Process Coordination

• Coordinate policy development, revision, and review workflows using established templates, timelines, and procedures.
• Track policies through development, committee review, approval, and publication stages.
• Support policy review committees by preparing materials, tracking feedback, and documenting outcomes.
• Maintain standardized policy development tools, worksheets, and guidance materials.
• Support administration of the University's policy governance framework by coordinating review cycles, approval processes, and documentation standards.

Documentation, Records, and Repository Management

• Support the development and maintenance of the University's centralized policy inventory, including collecting, organizing, and validating policy information from schools and administrative units.
• Coordinate data entry, document migration, and quality checks associated with standing up the policy inventory. Post and edit policies on the policy inventory website.
• Maintain the University's policy repository, including version control, archiving, and accessibility.
• Coordinate recurring policy review cycles and maintain policy calendars.
• Document approvals, decisions, and supporting materials to ensure audit readiness.
• Ensure policy records are complete, accurate, and consistently formatted.
• Identify opportunities to improve policy management processes, workflows, and documentation standards to enhance efficiency and transparency across the institution.

Stakeholder Support and Communication

• Provide procedural guidance to policy owners and stewards regarding process steps, documentation requirements, and timelines.
• Assist with preparation of summaries, reports, and briefing materials for leadership.
• Support communications related to policy updates, rollouts, and system use.
• Respond to policy-related inquiries and route questions appropriately.

Working Conditions:

• Normal office environment
• Typically sitting at a desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off-campus locations
• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications:

• Bachelor's degree and five years of experience in project management, coordination, policy support, compliance work, and/or system implementation.

Preferred Qualifications

• Experience working with document management systems, databases, or workflow tools.
• Higher education experience, including work on committees and system-wide change management.

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

Benefits Statement

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.