Tier 2 Technical Support Engineer - SCADA & DevOps
OPSWAT
Opswat is seeking a Tier 2 Technical Support Engineer to enhance its Customer Support team in San Francisco, California. This role involves diagnosing and resolving complex technical issues while ensuring customer satisfaction through effective communication and troubleshooting. The ideal candidate will have a background in customer support and a solid understanding of networking and Linux, with experience in DevOps tools. Join Opswat to be a part of a growing team focused on innovative solutions. #J-18808-Ljbffr
- ...cybersecurity leader located in San Francisco is searching for a Tier 2 Technical Support Engineer to join their Customer Support team. The role involves... ...solid networking knowledge, experience with Linux and DevOps tools, and strong interpersonal skills. Applicants should...Devops
$36 - $43 per hour
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) Full-time Departments: Customer Support Description We’re looking for a Technical Customer Support Engineer Tier II to join our Support team. You’ll be part of the Delivery department, working cross...SuggestedHourly payFull timeAfternoon shift- ...OPSWAT is now searching for Tier 2 Technical Support Enginee r to join our... ...customers (typical customers are engineers and IT personnel).... ...issues. Troubleshooting SCADA communications issues Hands... ...-on understanding of major DevOps tools: Docker, Kubernetes (...DevopsContract workLocal areaRemote work
- ...data-driven decisions. Our Solutions Engineering team ensures customers successfully adopt... ...environments. The Role As a Tier 2 Support Engineer at Voxel, you will be the critical... ...enterprise customers, owning complex technical issues that require deeper investigation...SuggestedWork at officeFlexible hours
- ...Madrona Venture Labs is seeking a Customer Support Engineer in San Francisco, CA. This full-time position involves providing Tier 2 technical support for the Application Protection Platform. Ideal candidates will have over 5 years of experience in production operations...SuggestedFull time
- Voxel is looking for a Tier 2 Support Engineer to manage complex technical issues for enterprise clients. You'll troubleshoot across Voxel's AI-driven platform, ensuring a seamless user experience while collaborating closely with customer success teams. The ideal candidate...
$90k - $115k
...Technical Support Engineer San Francisco, CA Sigma is growing rapidly, and our Technical Support Engineering... ...functional groups — backend, frontend, DevOps, design, product, and the go-to-market... ...We Are Looking For ~2+ years of experience in a customer-facing...DevopsFull timeWork experience placementWork at officeFlexible hours- ...The Position OPSWAT is seeking a Senior Technical Support Engineer to join our Global Customer Experience... ...or a similar role, including at least 2 years in a leadership capacity. Strong... ...etc.). Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI...DevopsWork at officeLocal area
- ...timely and effective support Troubleshoot complex and... ...and resolving technical issues Maintain clear... ...Software and Hardware Engineering teams to diagnose issues... ...Significant experience in DevOps, Network Operations, or... ...collaborate and learn from top-tier engineers, while still...Devops
- Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs... ...-functional groups—backend, frontend, devops, design, product, and the go-to-market... ...scale. Sigma is trusted by more than 2,000 customers, including AMD,...DevopsFull timeWork at officeFlexible hours
$81k - $118k
...Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide... ...are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting... ...channel technical support at a SaaS company (2+ years of related experience) A...Work at officeImmediate startWorldwide3 days per week- ...Voxel in San Francisco is seeking a Tier 3 Support Engineer to manage complex escalations and provide technical solutions. This role demands deep expertise in networking and... ...incidents. The ideal candidate will have 2-4 years of experience in a similar role, with skills...Flexible hours
- ...driven decisions. Our Solutions Engineering team ensures customers successfully... ...environments. The Role As a Tier 3 Support Engineer at Voxel, you are the deepest technical escalation point in our support... ...technical escalation point for Tier 2, Customer Success, and...Permanent employmentWork at officeFlexible hours
$156.68k - $192.57k
...Application) Architect 2 to drive the... ...levels and offers support to application development... ...systems across n-tier platforms.... ...the development of technical infrastructure/architecture... ...cloud strategy, DevOps, and technical... ...Science, Computer Engineering, or Information...DevopsWork at officeImmediate startWork from homeWork visaFlexible hours2 days per week$60k - $70k
...Who We Need Nomis Solutions is seeking a Technical Support Engineer to serve as the frontline technical expert and trusted advisor... ...evolving product platform. You'll work alongside engineering, DevOps, data, analytics, product, and services teams who share knowledge...DevopsRemote workFlexible hoursShift work$123.68k - $254.64k
...Overview The PinTech team at Pinterest supports partnerships across a diverse... ...life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1 clients across Pinterest... ...office for in‑person collaboration 1‑2 times every 6 months and...Work at officeLocal areaRelocationRelocation package- ...to ship trusted AI at scale. The Role Technical Support Engineers will own the end-to-end customer experience... ...escalation logic for the bot handling tier‑1 setup and FAQ. Partner with... ...What We’re Looking For Technical Depth — 2+ years in a technical support, solutions...
$40 - $70 per hour
...Level 2/3 Support Engineer Compensation based on experience. $40 - $70 per hour | San Francisco, CA | On-site | Consulting AI/Security Firm... ...part of a dynamic team, dedicated to delivering top‑notch technical services to our diverse clientele. You will be the go‑to expert...Hourly payLong term contractLocal area$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer to... ...escalation point for complex and technically challenging product issues... ...Serve as the Level 2+ escalation owner for issues... ...Hands-on experience with Azure DevOps, Jira, Confluence, or comparable...DevopsFull timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work- ...reliability infrastructure to support them along this AI... ...Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer... ...logic for the bot handling tier-1 setup and FAQ Partner with... ...Looking For Technical Depth - 2+ years in a technical support...Remote work
- Australia-Employment is looking for a Level 2/3 Support Engineer in San Francisco, CA. This role involves providing technical support and ensuring client satisfaction by resolving complex issues related to various technologies. Candidates should have a Bachelor's degree...
- ...reliability infrastructure to support them along this AI... ...Role Monte Carlo is hiring Technical Support Engineers to own the end‑to‑end customer... ...logic for the bot handling tier‑1 setup and FAQ. Partner with... ...Looking For Technical Depth — 2+ years in a technical support...
$85k - $90k
...an IT Field Technician Level 2 to help with day-to-day IT operations... ...be providing a broad range of support services, handling questions... ...outage issues to our Senior Engineers. We are looking for that... ...satisfaction · Create high-quality technical documents quickly and...Full timeTemporary workWork experience placementWork at officeFlexible hoursWeekend work$120k - $160k
...the role As an Application Support Engineer you are the front line... ...collaborate closely with the Technical Assistance Center (Tier 1), Product Support (hardware... ...Resolution: Own Tier 2 application and software... ...welcome. 2+ years in a SaaS, DevOps, Site Reliability, or...DevopsPermanent employmentWork at office$38 - $44 per hour
A leading staffing company is seeking a Service Desk Analyst to provide technical support for hardware and software. Responsibilities include Tier I/II helpdesk support, logging issues, and collaborating with IT team members. The ideal candidate should have 3-5 years of...Hourly pay$200k - $250k
...looking for a Software Engineer, Infrastructure Platform... ...region bootstrap, day-2 operations, and fleet-... ...competing needs Align with support and operations teams to... ...organizational growth Technical Leadership Evaluate... ...infrastructure automation, DevOps, or platform...DevopsLocal area$160k - $180k
...Work with a talented team of engineers who have built one of the largest... ...world. What you should have 2+ years of experience writing... ...operating and maintaining critical tier 0 services. Knowledge of... ...(GCP, AWS, etc.) Knowledge of devops tools like Salt, Terraform or...DevopsFull timeRelocationRelocation package$164k - $235k
...of a failing build at 2 am. We own the outcome... ...development of a highly technical product designed for a... ...partner closely with the Engineering, Product Design and... ...As one of the most-used DevOps tools — processing more... ...Sapphire Ventures, Top Tier Capital Partners, Baseline...DevopsLocal areaRemote work- ...This is our second support hire. Customers using E2B... ...front line and become the technical bridge between customers and the engineering team. You'll spend most... ...WE'RE LOOKING FOR - 2+ years in a technical support... ...work directly with top-tier AI companies like...Work from home
- ...DESCRIPTION The Senior DevOps & SRE Manager –... ...is a senior technical leader responsible... ...business hours to support collaboration with... ...scale a global, multi‑tier (L1/L2/L3) DevOps... ...including Sev ‑1/Sev‑2 incident command... ...DevOps, SRE, Platform Engineering, or Production...DevopsWork at office3 days per week
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