Quality Assurance (QA) Technician - Food Manufacturing

Job Description

Job Description

We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.  

The Quality Assurance Technician, reporting to the Food Safety Quality Assurance (FSQA) Manager, will inspect produced and procured foods to ensure adherence to company standards, regulatory body requirements, and/or both. Responsibilities include conducting tests, documenting defects, analyzing products, and monitoring procedures. This position requires the ability to stand for 8-10 hours daily in a cold environment (39&degree;F).

• Monitor the food production process and product by sensory, weight control, and analytical methods to maintain product consistency and comply with established specifications including color, moisture, pH, weight, size, etc.
• Hold team members accountable to FSQA standards and procedures.
• Evaluate all finished product for compliance
• Perform and document all testing with precision and accuracy
• Identify, investigate, and communicate out-of-compliance situations and product standards to leadership team and the FSQA Manager

• High school diploma or GED required. Bachelor's degree in Food Science, Manufacturing, or related field preferred.
• 1+ year(s) of experience in food manufacturing production is preferred
• Proficiency with computers and software (i.e. G-Suite, Slack, industry specific software, etc.)
• Excellent communication, and interpersonal speaking skills
• Strong decision-making, problem-solving, and organizational skills
• Able to lift, push, or pull up to twenty-five (25) pounds
• Able to stand, bend, lift, and move intermittently during shifts of 8+ hours
• Comfortable working in hot and cold temperature environments in kitchen, warehouse, and cooler
• Must be fluent in English (verbal and written)

Compensation & Benefits:

Tovala uses market data, geography, and placement of internal employees to determine salary. Additionally, we offer all employees real ownership in the company in the form of a competitive equity package.

- Generous Paid Time Off (PTO) & Sick Pay benefits

- Comprehensive healthcare coverage we really invest in

- 401k with match

- Free Tovala Smart Oven and discounted Tovala meals 

- Paid holidays and our winter facility shutdown where the facility closes for a week around Christmas and New Years

- Various other perks - recognition programs, continued learning stipend, casual dress code, Tovala swag, etc. 

> Put the Team First:  We put what is best for the broader team ahead of what is best for ourselves or our immediate department.

> Get S#!t Done (Well):  We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.

> Connect the Dots:  We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.

> Be Direct:  We share our perspective openly and directly, even when it feels difficult to do so.

> Embrace the Obstacles:  We rise to meet challenges with a sense of urgency, resolve, and optimism.

> Champion the Customer:  We consider and prioritize our customer in all of our decisions 

At Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.