General Manager

General Manager at Popeyes® Louisiana KitchenIf you love that chicken at Popeyes®, then you will love that paycheck at Popeyes® too! As a General Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. We are looking for General Managers bursting with positivity and with smiling faces. Also, if you're currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to advance and shine in the rewarding leadership role of General Manager. Please apply!Fantastic benefits include:Competitive salary $45,000-$55,000, paid each FridaySalary increases are tied to your ability to grow your restaurant sales volumeProfit-sharing bonus plan with unlimited bonus potentialMedical, dental, vision & life insurance for all full-time employees401k planPaid time off, once eligibleComprehensive training and leadership developmentFree shift mealFree Popeyes® uniformEnrolled in the Team Member Love Program by the Popeyes® FoundationEnrolled into MemberDeals – special discounts on memberships, entertainment & travelCareer advancement opportunitiesResponsibilities:Fostering a positive environment which helps the morale of the storeLeading by example, plus managing the team – plan, monitor, appraise the team's job performance & provide coaching, feedback & disciplines when appropriateProviding new hire training & ongoing training & development of team membersCompleting all necessary logs & paperworkAppropriately staffing so that the team provides prompt & friendly customer serviceChecking food quality & temperature throughout the day to ensure the food is fresh & safe to serveChecking all equipment for temperature & proper functioningProcessing returns & refunds & resolving customer complaints if neededPrepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelinesFollowing Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulationsContribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.Monitoring, counting & ordering inventory – ensuring adequate stock of products. Unpacking deliveries & stocking inventory items as neededManage control costs to help maximize profitabilityExecute new product roll-outs including team training, marketing and samplingRequirements:Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly & courteously while promoting the culture of Popeyes® Louisiana KitchenShow a friendly, professional & positive attitude to guests & fellow team membersCollaborate with team members to ensure smooth operations & speed of service & provide support where and when neededPrompt & regular attendance on assigned shifts & making sure that all shifts are coveredAct with integrity, honesty & a professional mannerComfortable working in a fast-paced environmentWillingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.Safely operate & clean kitchen equipmentPhysical demands:Standing for long periods: minimum of 4 hours, especially during busy times.Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.Multitasking, bending/reaching, repetitive motions & fast-paced movementEducation: Previous experience in QSR food service or customer service is a plus. We provide tons of training, but basic math skills are needed for handling cash transactions.We are an equal opportunity employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law.