Premium Club Supervisor

Select how often (in days) to receive an alert: Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL) . From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year. At Levy , we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center , our team plays a vital role in bringing every event to life. Why Join Levy? Whether you're launching your career or looking to take the next step, Levy offers more than just a job—we provide opportunities to grow, develop, and make a meaningful impact alongside an industry-leading team. As a team member, you'll enjoy: Competitive pay Instapay and high-interest savings through the View email address on click.appcast.io app (early access to earned wages) Career growth and professional development opportunities A collaborative, inclusive, and team-oriented culture Parking, meals, and merch perks The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events At Levy , we believe that diversity of thought, inclusion, and innovation are the foundation of our success. We are committed to creating a workplace where every team member feels valued, respected, and empowered to thrive. Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North America. Our passion for hospitality and relentless pursuit of excellence continue to redefine the guest experience. We Make Applying Easy! From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Levy at American Airlines Center is seeking a motivated, service-driven, and experienced event-based part-time Food & Beverage Club Supervisor to join our Premium Clubs t team . This event-based, part-time leadership role provides first-level supervision of food and beverage operations within our Premium Clubs, ensuring exceptional guest service, operational excellence, and compliance with all food safety and responsible alcohol service standards. Supervise daily food and beverage operations to ensure exceptional guest service and efficient event execution. Lead, coach, and support Servers, Bartenders, Hosts, and other front-of-house team members. Ensure food and beverages are served accurately, safely, and within established quality and service standards. Monitor staff performance to ensure compliance with company policies, sanitation procedures, HACCP standards, and responsible alcohol service guidelines. Assist with guest seating, food service, buffet setup, and dining room support as operational needs require. Train and mentor new team members on service standards, safety procedures, and operational expectations. Oversee opening and closing responsibilities, including side work, station cleanliness, and dining room readiness. Maintain inventory levels, complete daily and monthly inventory counts, and communicate supply needs. Resolve guest concerns professionally while creating an exceptional dining experience. Communicate effectively with management, culinary teams, and event staff to ensure seamless operations. Perform additional duties as assigned. Qualifications High school diploma or GED preferred. Minimum of one (1) year of supervisory experience in hospitality, catering, hotels, clubs, stadiums/arenas, or full-service restaurants preferred. Previous premium hospitality or high-volume event experience is a plus. Valid TABC Certification and ServSafe Food Handler Certification (or the ability to obtain within the required timeframe). Strong customer service, communication, organization, and cash-handling skills. Ability to work efficiently in a fast-paced, high-volume environment. Ability to read, write, and communicate effectively in English. Flexible availability to work evenings, weekends, holidays, and special events. Physical Requirements Ability to stand and walk for extended periods. Frequently lift and carry up to 50 pounds. Ability to bend, reach, twist, and perform repetitive tasks throughout scheduled shifts. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the View email address on click.appcast.io app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. #J-18808-Ljbffr Compass Group USA