Automotive Service Advisor

Service Advisor

For over 50 years, Vann York Automotive Group has been, and continues to be, a great organization to have a rewarding career. As we continue to grow, we need a full-time Service Advisor to join our team of dedicated professionals. If you're looking for an organization that values its employees, this is your sign to go ahead and apply today!

Rewarding pay is based on knowledge, skills, and experience.

Employee perks (in addition to standard health benefits):

• Training
• 401(k) Plan with Company Match
• PTO - Paid Time Off
• Company-paid Life Insurance
• Product and Service Discounts
• Weekly Pay
• Opportunity for Career Advancement with a Growing Company
• Access to tickets for local sporting events

Responsibilities:

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through the completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review the work order with the customer to assure all concerns are addressed
• Maintain high CSI scores and provide a completely satisfying customer experience
• Maintains professional appearance
• Keeps work area clean
• Other tasks as assigned

Requirements:

• Some experience is preferred
• General knowledge of vehicle mechanical operations
• A positive attitude, good customer service, and communication skills
• Self-motivated and thrives in a fast-paced team environment
• Good work ethic, computer skills, professional appearance

Terms:

• We are an equal-opportunity employer

Benefits:

• Paid time off
• Paid training
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount
• Other
• 401(k) matching
• Referral program