Commercial Auto Sales - Mobility Vehicles

Job Description

Job Description

Job Summary:

Family-owned and operated, Ilderton Dodge Chrysler Jeep RAM is seeking a highly motivated and experienced Commercial Mobility Van Sales Associate to join our team in High Point, North Carolina. This role is responsible for driving revenue growth through the sale of mobility vehicles, commercial vans, and adaptive transportation solutions. The ideal candidate will serve as a trusted advisor to customers, helping individuals, families, businesses, and organizations identify the right mobility solutions to meet their needs. This is a full-time, individual contributor role with commission-based compensation. Fourth-generation owners are very excited to meet you!

Compensation & Benefits:

• Commission with bonus opportunities
• Health, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA
• Life Insurance
• Disability Insurance
• 401(k) program
• Paid time off and paid holidays

Responsibilities:

• Sell commercial vehicles, mobility vans, and adaptive transportation solutions.
• Conduct in-depth consultations to assess customer mobility needs, physical limitations, usage requirements, and budget considerations.
• Build and maintain relationships with rehabilitation centers, hospitals, veterans' organizations, case managers, and community partners.
• Attend trade shows and community events to promote mobility and paratransit solutions.
• Bid on commercial and government contracts to increase unit sales opportunities.
• Collect customer payments and funding approvals in a timely manner to ensure efficient delivery processes.
• Manage commercial and mobility inventory levels and communicate vehicle availability to customers.
• Negotiate pricing, timelines, and contract terms while maintaining profitability and customer satisfaction.
• Maintain strong working knowledge of wheelchair lifts, ramps, hand controls, transfer seats, securement systems, and other adaptive equipment.
• Verify specifications and installation requirements to ensure compliance with manufacturer and safety standards.
• Maintain accurate customer records, quotes, funding approvals, and follow-up activities within dealership CRM systems.
• Ensure all required documentation for third-party funding, VA programs, vocational rehabilitation, and compliance requirements is completed and submitted on time.
• Collaborate with internal departments, including service, upfit teams, finance, and management, to provide a seamless customer experience.
• Participate in ongoing training and stay current on industry trends, adaptive technology, and manufacturer requirements.

Qualifications:

• 3+ years of automotive, commercial, or fleet vehicle sales experience.
• Strong consultative sales, negotiation, and relationship-building skills.
• Experience managing complex sales from initial consultation through delivery.
• High emotional intelligence, empathy, and professionalism when working with customers and community partners.
• Knowledge of mobility vehicles, specialty upfitting, or adaptive transportation solutions preferred.
• Familiarity with VA benefits, vocational rehabilitation programs, and third-party funding processes is a plus.
• Experience using CRM systems and dealership management software.
• Valid driver's license and insurable driving record.
• High school diploma or equivalent required; additional education or specialized training is preferred.

Working Conditions:

• Regular time spent on the dealership lot, in service and upfit areas, and during customer consultations.
• Occasional lifting of lightweight mobility equipment and accessories.
• Local travel for outreach events, trade shows, customer meetings, and partner visits.

Since 1926, the Ilderton family has been serving customers with quality automobiles in the triad cities of High Point, Greensboro, and Winston-Salem. When you come into our dealership, whether it be the sales or service department, you will be met with a friendly face. It takes a special dealership to make you feel secure in the vehicle buying process, and we are confident we will provide you with an excellent experience. We have a team of individuals that are hardworking, honest, and knowledgeable and are ready to assist you with servicing your vehicle, purchasing a new one, or finding the right mobility solution. Our mission is for our customers to always "Trust in the Drive."

EEOC Statement:

Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected status.