Service Porter

Job Description

Job Description

The Serra Auto Campus is looking to hire a Service Porter to join our growing team! An individual in this role will work directly with the service team to assist in providing a great experience to every customer that we service. Primary responsibilities include cleaning the interior & exterior of service customer vehicles, driving vehicles from the service lane to the service stalls, and helping to maintain the readiness of the courtesy vehicle fleet. An individual in this role should be able to work independently to complete assigned tasks and also be able to work within a team. This is a full-time position with the opportunity for overtime hours (based on business demands).

Benefits

• Paid time off
• Employee discounts
• 401(k) and employer matching
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Life insurance
• Career advancement opportunities

Responsibilities

• Greeting customers in the service lane and assisting with vehicle check-in
• Safely moving and parking vehicles in designated areas to maintain efficient service flow
• Keeping the service drive and customer waiting areas clean and organized
• Performing light vehicle maintenance tasks for customer vehicles in the service lane, such as topping off fluids and checking tire pressure 
• Ensuring customer vehicles are washed, vacuumed, and prepared for customer pickup 
• Assist with maintaining courtesy vehicles to be ready for use -- cleaning interior and exterior of vehicles, replenishing fluids as needed, maintaining proper tire pressures, refueling vehicles

• Monitoring parking lot conditions and reporting any issues to management, including snow removal

• Following all dealership safety policies and procedures

• Perform other duties as assigned by service manager and/or service advisor

Qualifications

• Ability to complete assigned tasks

• Punctuality

• Positive attitude and can-do mentality

• Ability to function as part of a team in a fast-paced environment
• Self-starter with ability to work well independently

• Valid driver's license and clean driving record

Please note that we expect to get a large number of respondents for this position. We will communicate directly with those that we elect to interview for the position. We apologize that we will not be able to communicate with every respondent that we do not invite to interview for the job. Thank you for your understanding.

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Serra Auto Campus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.