Security & Systems Specialist

JFC Global is hiring a dedicated Security & Systems Specialist, Level I, on a permanent, hybrid basis up to 80k, who is eager to grow in a fast-paced IT environment. This is an excellent opportunity for professionals with a foundational background in computer science or information technology to join a collaborative team committed to security excellence. If you thrive on troubleshooting, follow established procedures diligently, and communicate effectively, this role could be your next career step.


Ideal candidates will possess a strong attention to detail, reliably support system operations, and escalate issues appropriately. You'll be part of a proactive team overseeing the daily health and security of client systems, with responsibilities that provide variety and growth in a dynamic environment.


Requirements:

• Associate or bachelor's degree in Computer Science, Information Technology, or related field preferred
• 2-4 years of relevant IT experience, preferably within a Managed Service Provider setting
• Familiarity with Microsoft 365, endpoint management, and security fundamentals
• Experience with monitoring tools, backups, or security solutions is advantageous
• Strong communication skills, both written and verbal
• Demonstrated ability to troubleshoot and resolve technical issues efficiently
• Excellent organizational skills and attention to detail
• Ability to escalate issues when necessary and work effectively within a team

Main duties:

• Respond promptly to security alerts, escalating issues to senior team members when needed
• Assist with the deployment, maintenance, and oversight of endpoint security applications like EDR/MDR, antivirus, and privileged access management tools
• Support onboarding and training for security awareness platforms for new clients
• Handle basic recovery tasks, such as restoring files from backups and investigating backup failures
• Make low-level firewall configuration adjustments, including VPN access and web filtering rules
• Record actions, findings, and incidents accurately within partner systems, escalating complex issues as appropriate
• Conduct periodic system audits to ensure consistency and compliance across client environments
• Keep current on industry best practices through ongoing training

Perks & Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative work environment with a dedicated team
• Exposure to a broad range of security and system management tools

Ready to take your IT career to the next level? Submit your resume today to become part of a team focused on security excellence and technical innovation.


Not ready to apply yet? Contact a professional recruiter at View email address on click.appcast.io or View phone number on click.appcast.io for a confidential conversation about your career goals. With decades of industry experience, JFC Global, the largest locally owned and operated niche recruiting company, has built well-established relationships with hiring managers and HR professionals in our area. JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. We look forward to putting our local connections to work for you! Direct W2 only EOE.