Frozen Food Supervisor

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who isn’t just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Position Purpose The Frozen Foods Supervisor is responsible for supporting the day-to-day operations of the Frozen Foods Department to ensure exceptional customer service, sales growth, product quality, inventory accuracy, and compliance with company policies. This position assists in supervising department employees, maintaining merchandising standards, and ensuring a clean, safe, and well-stocked department. Key Responsibilities Customer Service Provide outstanding customer service and promote a positive shopping experience. Assist customers with product selection, special orders, and inquiries. Resolve customer concerns in a professional and timely manner. Lead by example in delivering excellent customer service standards. Department Operations Support daily department operations to achieve sales, labor, and profitability goals. Ensure frozen cases and displays are fully stocked, properly rotated, and merchandised. Monitor inventory levels and communicate ordering needs. Assist with department scheduling and coverage planning. Execute promotional programs, seasonal displays, and merchandising initiatives. Product Management Ensure product freshness through proper rotation and date control procedures. Monitor product quality and remove damaged, expired, or unsellable merchandise. Maintain accurate pricing and signage throughout the department. Support inventory counts and shrink reduction efforts. Team Leadership Assist in training, coaching, and developing department employees. Provide direction and assign daily work tasks. Promote teamwork, accountability, and a positive work environment. Support performance management initiatives and departmental goals. Food Safety & Compliance Follow all company food safety, sanitation, and workplace safety standards. Ensure compliance with regulatory requirements and company policies. Maintain department cleanliness, including sales floor, freezer storage areas, and workspaces. Properly handle, store, and dispose of products according to established guidelines. Financial Performance Support efforts to meet department sales, profit, and shrink targets. Assist with inventory management and expense control. Identify opportunities to improve productivity and operational efficiency. Contribute ideas to increase sales and enhance customer satisfaction. Benefits Competitive wages paid weekly. Access to up to 50% of your earned wages before payday, via our partnership with Stream. Associate discounts. Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more). Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits. Leaders invested in your training, career growth and development. An inclusive work environment with talented colleagues who reflect the communities we serve. Our Values – Click below to view video: ACI Values #J-18808-Ljbffr