Inside Sales - Retention Specialist
$15.39 per hourZiprecruiter
We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission To actively connect people to their next great opportunity. Who We Are ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary Responsible for the retention of ZipRecruiter customers by uncovering the root cause of concerns through deep discovery and working alongside the customer as a trusted partner and advisor to resolve them. This role strives to identify the core reason for customer account cancellations and proposes appropriate solutions to not only retain their business, but also create "happy churn" customers who are more likely to return in the future. Responsibilities Meets or exceeds established performance goals, including productivity and quality of activities. Acts as a daily key contributor to the team Retention goal. Minimizes revenue lost from canceled accounts. Handles and processes all customer cancellation requests via phone and email. Identifies areas of opportunity for optimizing results and improving customer satisfaction through effective discovery calls. Develops strategies to resolve issues and retain customers. Promotes ZipRecruiter site features and benefits (ZipHire, TrafficBoost, etc.). Qualifications 2-5 years of experience in Sales, Account Management, Customer Service, or Client Support. Prior B2B experience preferred. Working knowledge of MS Office Suite (Word, Excel, and PPT). Ability to turn an upset customer into a loyal, satisfied customer by demonstrating a genuine tone and eagerness to help. Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position. As part of our team you’ll enjoy: Exceptional benefits package Flexible Vacation & Paid Time Off Employer-matched 401(k) plan Compensation The US base pay for this full-time position is $15.39/hr. plus commission. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. Equal Employment Opportunity ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. #J-18808-Ljbffr Ziprecruiter
$19.5 - $20.5 per hour
...Responds same day to controllable and uncontrollable customer sales and cancellation requests assigned to the Inside Sales Channel. Through the development and implementation of sound sales and retention strategies and the use of effective selling and negotiation skills...SuggestedOngoing contractContract workTemporary workWork experience placementCasual workWork at officeLocal areaRemote workWork from home$15.39 per hour
...specialized role wherein we focus on the retention of our customers by addressing any and... ...customer to solve them. The Reactivation Specialist will be responsible for contacting accounts... ..., we live it. Upon starting in a sales role, you'll begin with one week of new-...SuggestedHourly payFull timeRemote workFlexible hours- Leica Biosystems, a Danaher operating company, seeks a Senior Inside Sales Representative, Service, to drive renewal and new service... ...America territory. This role contributes to revenue growth and retention, reporting to the Director, Service Business Operations. You...SuggestedRemote jobContract work
$60k - $65k
...looking for a talented individual to join our team as a Virtual Sales Specialist (VSS). The Virtual Sales Specialist implements the client'... ...We would love for you to have... ~1+ years of virtual/inside healthcare sales experience ~ The ability to quickly learn...SuggestedWork at officeLocal areaFlexible hours- ...Develop and maintain external client relationships at store/station, market/jobber, regional and district levels Drive application and sales/station engagement performance for the assigned territory Implement strategies to increase engagement in underperforming territories...SuggestedVisa sponsorshipWork visaFlexible hours
- ...field or equivalent. You’re strong with MS Office - Word, Excel, PowerPoint and Outlook. PREFERRED at least one-year experience in sales and account management. Benefits Health, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Account (FSA) 4...Temporary workFlexible hours
- Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined... ...regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends,...Remote workFlexible hours
- ...and strong customer relationships while working in a fast-paced environment. This role focuses on managing relationships through the sales process and supporting current accounts. You will oversee orders and quotes coming from multiple channels and partner with cross-...For contractors
$100k
YHSGR - Nathan Clark Team is looking for motivated Inside Sales Representatives! Leads provided! Our Inside Salespeople (ISAs) earn double... ...system is the key to our Inside Salespeople's success and retention. Benefits of working with YHSGR - Nathan Clark Team: generous...Base plus commission- Border States is seeking an Inside Sales Representative in Phoenix, AZ to support the day-to-day operations of the Customer Service team in promoting sales and obtaining orders. The role emphasizes delivering excellent service and developing product and application knowledge...
- ...optimism to shape the future of transportation. About the Role We are seeking a results-driven and customer-focused Sales Specialist to join our Inside Sales team. In this role, you will manage both inbound and outbound sales opportunities, delivering a more structured...Work at office
$60k - $65k
...Job Shift First Description Prinsco is looking for a Sales Support Specialist to join our growing team in the Phoenix area. In this role,... ...related field preferred Sales support, customer service, inside sales, estimating, quoting, or project coordination...Work at officeFlexible hoursShift work$20 - $24 per hour
...’s most respected transportation companies. Pay Range: $20-$24 hourly + uncapped commission through the Driver Recruiter (Inside Sales) Commissions Program. What we offer! ~ Competitive starting salary commensurate with experience and geographic location...Hourly payFull timeLocal area- Lincare is seeking a Remote Inside Sales Rep to help drive revenue by responding to and initiating inbound and outbound customer inquiries, while using company resources and procedures to provide complete, accurate data. Responsibilities include establishing customer contact...Remote job
- PrePass, based in Phoenix, is seeking a results-driven Sales Specialist to join our Inside Sales team. You will manage inbound and outbound opportunities, drive structured, outcome-focused sales experiences, and advance opportunities from initial engagement through to close...
$70k - $75k
...humans, not account numbers. Launch Your Sales Career. Earn While You Learn. Are you a... ...jumpstart a lucrative career path. As an Inside Sales- Personal Loan Consultant , you will... ...environment (Personal loans, Cellular sales, retention, collections, etc.) The "Hustle"...Hourly payLive inWork at officeRemote workWork from homeMonday to FridayShift work$21 - $25 per hour
Sonoran Plumbing Supply Company, LLC in Phoenix, AZ is hiring a full-time Inside Sales Associate - Plumbing Sales Rep. This role involves developing customer relationships, processing orders, and assisting in warehouse operations. Ideal candidates will have a strong customer...Remote jobHourly payFull time- Cintas Corporation in Phoenix, AZ is seeking a motivated Inside Sales professional to expand an existing customer portfolio through proactive phone outreach and virtual meetings. You will follow a structured campaign process to identify needs, build relationships, and...
$70k - $80k
...HONOR and VALUE diversity. Airgas is Hiring for a Specialty Gas Sales Specialist in Phoenix, AZ! We are looking for you ! Target Base Salary... ...effectively. We value experience in industrial retail, inside sales, or inventory control. Attention to detail in handling...Contract work- ...applications for the Virtual Infection Prevention Specialist, remote USA. The role focuses on outbound... ...will work with internal teams to drive sales and meet quotas. The ideal candidate has... ...degree with 3+ years in healthcare/inside sales, plus strong #J-18808-Ljbffr 3mcompanyRemote job
- WM is seeking an Inside Sales specialist to respond to same-day customer sales and cancellation requests. You will drive revenue by using a consultative selling approach, secure updated contracts, and minimize price rollbacks while maintaining high customer satisfaction...Remote job
- ...looking for a talented individual to join our team as a Virtual Sales Specialist. In the assigned territory, the VSS will plan and organize... ...with a history of documented success 1+ years of virtual/inside healthcare sales experience, strongly preferred Expert selling...Full timeWork at officeLocal areaFlexible hours
$24.04 - $36.06 per hour
US Air Conditioning Distributors in Phoenix, AZ, is seeking a driven Inside Sales Specialist to grow residential and light commercial business. You will become a product expert, assist customers with quotes, and support Account Managers to expand market share. We offer...Hourly payImmediate start- Magnum Industrial Distributors is seeking an Inside Sales and Customer Service professional to support our West-Magnum Distributor network. You will assist with applications, pricing, proposals, and product sourcing while building strong relationships with vendors and...Full timeMonday to Friday
$45k
...us at BizIQ as a results-driven Digital Sales Executive! In this dynamic role, you will... ...Maintain high customer satisfaction and retention by setting clear expectations and upholding... ...EXPERIENCE AND EDUCATION ~1+ years of inside sales experience selling B2B solutions in...Base plus commissionWork at officeRemote work$80k - $100k
...build client relationships while consistently achieving and exceeding revenue objectives. This is a full‑time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow‑up with potential clients. This position calls for a high‑energy...Full timeTemporary workRemote work$83.3k - $133.28k
...and help run what runs the world. This position reports to: Sales Excellence Leader Your role and responsibilities: We are... ...and support a growing sales organization. In this Technical Inside Sales Specialist role, you will be at the center of the customer journey, pursuing...Temporary workWork at officeRemote workWorldwideMonday to Friday$50k - $65k
Start your next chapter with Sonoran Plumbing Supply Company, LLC ! As our full-time Inside Sales Quotations Specialist , you'll be the driving force behind customer satisfaction and operational efficiency, ensuring every sale runs smoothly from initial quote to final...Full timeTemporary workWork at officeMonday to FridayFlexible hoursEarly shift$15.15 per hour
...freedom. We're seeking passionate and results-oriented Enrollment Specialists to join our team. You'll receive high-quality inbound leads—no... ...What You'll Bring: At least one (1) year of consultative sales experience (required) At least one (1) year in financial...Work at office$50k - $60k
...Inside Sales Insurance Specialist Position at AMBA Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation: Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is a...Hourly payFull timeRemote workMonday to FridayFlexible hours
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