Key Account Manager - United States Field Workers

Key Account Manager

Be a part of our growing team! We anticipate additional sales opportunities across the United States in the coming months. Apply today for immediate consideration. Join Amgen's mission of serving patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

The Key Account Manager (KAM) is responsible for managing and executing account strategies aligned to business objectives on a critically important driver for the company. Reporting to a Key Account Director (KAD), this role assesses and diagnoses the business environment across assigned institutions, clinics and hospitals, and develops and implements targeted plans to optimize access, performance, and patient outcomes for Amgen brands. This role operates with autonomy in managing day-to-day account execution, translating business plans into actionable strategies, and partnering cross-functionally to deliver results within complex healthcare systems.

Key responsibilities:

• Manage day-to-day execution of account strategies within a defined geography or customer segment, which will include both live and virtual engagements
• Responsible for business performance, account planning, and resource coordination within assigned accounts
• Interpret and execute business plans to achieve objectives
• Independently determine approach to managing account priorities and activities
• Assess and diagnose the business environment across assigned accounts
• Develop and implement account plans aligned to product strategy
• Identify drivers and barriers to performance and execute targeted pull-through initiatives
• Monitor account performance and adjust plans to achieve business objectives
• Build and maintain relationships with key stakeholders across health systems, IDNs, clinics, GPOs, and specialty networks
• Identify key decision-makers and influencers within accounts and engage appropriately
• Serve as contracting point for assigned accounts
• Support contract execution, business reviews, and performance tracking
• Partner with internal stakeholders (Sales, Market Access, Marketing, Pricing, GPO teams) to support account objectives
• Provide field insights and feedback to inform brand and access strategies
• Navigate payer systems and reimbursement pathways, including Buy & Bill environments
• Identify and help resolve contracting, membership, and channel issues
• Support access optimization and pull-through of formulary decisions
• Analyze account performance, clinic economics, and financial drivers
• Interpret data to identify opportunities and inform account strategy
• Provide actionable insights and recommendations to internal stakeholders

We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications.

Basic Qualifications:

• Doctorate degree and 2+ years of sales/account management experience OR
• Master's degree and 4+ years of sales/account management experience OR
• Bachelor's degree and 6+ years of sales/account management experience

Preferred Qualifications:

• Experience with Buy & Bill reimbursement models
• Prior experience with contracting and account negotiations
• Experience working within IDNs, GPOs, or complex healthcare systems
• Knowledge of payer systems, billing, coding, and reimbursement processes
• Understanding of CMS policies and Local Coverage Determination (LCD) processes
• Advanced degree (e.g., MBA, MPH, PharmD) or AMDP participation/graduate

Additional Capabilities:

• Demonstrates strong executive presence and communication skills, with ability to engage senior clinical and administrative stakeholders
• Proven ability to work across stakeholders and influence without authority to achieve results
• Ability to manage complexity and competing priorities in a fast-paced environment
• Comfortable operating in ambiguous situations while maintaining focus on execution
• Strong analytical skills, including ability to interpret financial and reimbursement data
• Applies a broader account perspective, understanding system dynamics beyond individual prescribers

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.