Healthcare Sales Representative

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who is responsible for generating sales leads and membership by nurturing relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. Key Responsibilities Begin to nurture, build and cultivate direct‑to‑senior and business‑to‑business partnerships to generate new patient opportunities year‑round. Meet with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition. Plan, coordinate and execute local events within the community (e.g., information tables, health fairs, doc talks, etc.) to reach ideal patients. Develop strong relationships with health plan agents, private insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare referrals. Partner with community officials, businesses and senior outreach programs to develop initiatives that drive new patient growth. Schedule one‑on‑one sales meetings and referral relationships with plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests. Manage vendors related to event planning and negotiate contracts with venues for events. Ensure insurance agents and/or brokers are invited to community events to facilitate timely patient assignment to ChenMed/JenCare Medical Centers. Use marketing and sales tools to identify solutions and sell to new customers. Maintain up‑to‑date client information in the designated customer relationship management (CRM) tool (Salesforce) and document interactions with clients. Provide a monthly activity calendar reflecting community access points and new tabletop venues. Create penetration plans and initiatives in key target markets and channels. Recover dormant customers via sales tools and marketing campaigns. Drive new member growth by appropriately educating potential patients on our value proposition and healthcare model. Deliver prescribed presentations in front of large audiences. Develop distribution channels to support new patient enrollment growth. Use all sales tools provided to ensure efficiency and collection of pertinent data. Partner with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners. Build trusting relationships with brokers/insurance agents/case workers/third‑party vendors associated with seniors with supervision. Develop and execute specific broker and partner strategies and plans. Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Help address and resolve customer complaints and issues as required. Perform other related duties as assigned. Competencies Instills trust – gaining confidence and trust of others through honesty, integrity and authenticity. Results driven – consistently achieving results, even under tough circumstances. Action oriented – taking on new opportunities with a sense of urgency and enthusiasm. Effective communication – delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Resiliency – bouncing back from setbacks, handling crises effectively and maintaining a positive attitude. Networking – building formal and informal relationship networks inside and outside the organization. Customer focus – building strong customer‑centric relationships and delivering customer‑centric solutions. Persuasiveness – using compelling arguments to gain support and commitment of others. Knowledge, Skills & Abilities High business acumen and acuity. Exceptional organizational skills with ability to manage multiple priorities. Knowledge of negotiation, probing, closing skills and handling objections. Detail‑oriented and proficient in MS Office (PowerPoint, Excel, Word, Outlook) and CRM tools (Salesforce). Excellent interpersonal and problem‑solving skills. Excellent written and verbal communication skills, including a clear, confident speaking voice and friendly rapport. Ability to be flexible and creative in dealing with customers. Positive attitude and ability to attract patients with a warm, gentle disposition. Persuasive and highly motivated to make sales, able to close sales without being perceived as pushy. Keyboarding skills – accurate typing rate of a significant number of words per minute. Spoken and written fluency in English; bilingual is a plus. Ability and willingness to travel locally, regionally and nationwide up to 75% (primarily off‑site). Education & Experience Requirements High School Diploma or GED required. Bachelor’s degree in Marketing, Business Administration or related field preferred; additional combination of formal education, training and experience may be considered on a year‑for‑year basis. Minimum of 2years of successful sales experience required. Experience working with seniors a plus, as is general understanding of Medicare Advantage. Minimum of 2years of business‑to‑business experience or equivalent management experience preferred. Relevant sales experience establishing and maintaining relationships with business/vendor partners. Experience in telesales to input sales data into a computer while on the telephone with a customer. Current, valid Driver’s License. Salary Range $38,509 – $55,013 per annum; compensation may include bonuses or commissions. Benefits ChenMed offers comprehensive benefits, career development and advancement opportunities, and a work‑life balance that supports professional growth. #J-18808-Ljbffr ChenMed LLC