Sr. Program Associate, GovEx (Bloomberg Center for Government Excellence)

Overview GovEx is the Bloomberg Center for Government Excellence at Johns Hopkins University. The Sr. Program Associate, GovEx for the City Data Alliance Program supports senior government leaders across the United States, Canada, and Latin America to use data to get better results for residents. The role involves delivering GovEx’s data advisory services for city government partners, enabling data-driven decision making in the City Data Alliance program. Responsibilities Program Management and Delivery – 70% Act as the primary programmatic point of contact for clients on behalf of the Center, reporting to program and Center leadership on progress, support needs, and escalation of issues. Provide full-cycle project management for assigned jurisdictions and programs, encompassing project scoping, scheduling, reporting, and data analysis. Analyze qualitative and quantitative program performance data, identify areas of concern and opportunities for improvement, and present data and recommendations to public sector leaders, Center leadership, and funders as needed. Provide direct technical assistance to client teams in the design, development, and implementation or deployment of new services, programs, tools, and platforms, including leading regular check-ins with teams to monitor progress, provide guidance, and adapt strategies to achieve program goals. Provide strategic support to clients, ensuring project success through effective coaching. Oversee the development and implementation of work plans and other program deliverables. Teach skills, techniques, and approaches to public sector teams and support them through the program to achieve resident impact. Perform strategic reviews of program performance; recommend solutions to obstacles and challenges; and develop strategies to reach and reinforce positive trends in performance. Contribute subject matter expertise to the design, organization, and facilitation of curriculum, trainings, workshops, and meetings with clients and partners. Lead preparation and presentation of reports, summaries, and other work products for dissemination to the Center’s leadership and external partners, including funders. Develop and implement strategies that scale solutions and drive impact across broader program objectives. Plan, develop, and deliver assigned program workstreams, including program outreach, quality assurance, procurement management, and communications management. Coordinate program delivery with contracted and collaborating partners. Program Planning – 30% Contribute to Center-wide initiatives focused on new programs, performance measurement, and training initiatives. Provide training, mentorship, and supervision to Center staff or contractors. Work closely with program sponsors, Center leadership, and cross-functional teams to develop the scope, deliverables, required resources, work plan, and timeline for new initiatives. Perform other duties, as assigned, in support of the mission and work of the Center. Special Knowledge, Skills, & Abilities Prior experience working in or with local, state, or national governments and in the design of public sector service delivery programs. Understanding of performance and service delivery challenges faced by local or state governments. Experience leading strategic planning processes and providing strategic guidance to senior-level officials within public sector organizations. Experience managing complex projects and high-volume portfolios of clients and projects. Strong leadership and relationship management skills and ability to work in a collaborative team environment. Knowledge of public sector data practices or innovation methods and strategies. Effective facilitation, written, and verbal communication skills. Minimum Qualifications Bachelor’s Degree in a related field Five years of experience in program or project management, public policy, public administration, change management, business administration, or related subject matter expertise. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Master’s Degree in a related field. Conceptual and practical understanding of innovation tools and the role of human-centered design, data, and policy in the public sector. Experience working for local, state, or federal government. Experience or familiarity with structures and functions common to city and state governments. Proficiency speaking/conversing in Spanish or Portuguese in a business setting. Additional Requirements Up to 20% travel required, to lead site visits and in-person program delivery. Classified Title: Sr. Program Associate Job Posting Title (Working Title): Sr. Program Associate, GovEx (Bloomberg Center for Government Excellence) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually ($120,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30am-5pm FLSA Status: Exempt Location: Hybrid/Homewood Campus Department name: Bloomberg Center for Government Excellence Personnel area: School of Government & Policy #J-18808-Ljbffr The Johns Hopkins University