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Service Desk Lead - SLA-Driven IT Support Leader

$75.34k

City of Conroe

The City of Conroe is seeking a Service Desk Lead to act as a bridge between end users, Service Desk technicians, and IT management. This role is crucial for maintaining efficiency in operations and ensuring adherence to Service Level Agreements (SLAs). Qualifications include a high school diploma and 5 years in IT support. Benefits include medical, dental, vision insurance, retirement plans, and more. The starting salary is $75,344 annually. #J-18808-Ljbffr

Vacancy posted 1 day ago
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