Service Desk Lead - SLA-Driven IT Support Leader
$75.34kCity of Conroe
The City of Conroe is seeking a Service Desk Lead to act as a bridge between end users, Service Desk technicians, and IT management. This role is crucial for maintaining efficiency in operations and ensuring adherence to Service Level Agreements (SLAs). Qualifications include a high school diploma and 5 years in IT support. Benefits include medical, dental, vision insurance, retirement plans, and more. The starting salary is $75,344 annually. #J-18808-Ljbffr
$75.34k
...JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience... ...Desk technicians, and IT management. SD Lead ensures daily... ...and 5 years' experience in IT support with increasing... ...reviewed and resolved within SLA targets and department standards...SuggestedPermanent employment- ...A prominent organization in technology and data management is seeking a dedicated Desktop Analyst to join their IT support team. The role involves assisting with device diagnostics and troubleshooting to ensure efficiency. Ideal candidates will possess strong problem-...Suggested
- ...Sr. IT Specialist Duties: - Administer and maintain end user... ...a physical security plan in support of protecting BES Cyber Systems... ...against compromise that could lead to misoperation or instability... ...on emerging products, services, protocols, and standards in support...SuggestedWork experience placement
$23 - $25 per hour
...dedicated and skilled Desktop Support Analyst to join our IT team. This person will be a... ...tickets using the IT service management system. Assist... ...Europe and Asia. As an industry leader in Full-Stack Technology... ...Global Services We’re a leading provider of business and technology...SuggestedContract workTemporary workWork at office$23 - $25 per hour
Key Responsibilities Provide first‑line technical support to staff, troubleshooting hardware and software issues. Install, configure... ...peripheral devices. Manage and resolve support tickets using the IT service management system. Assist with the deployment of new hardware...SuggestedContract workTemporary workWork at office$23 - $25 per hour
TEKsystems is seeking a contract technical support specialist located in Conroe, TX. This role involves providing first-line support for hardware and software issues, managing support tickets, and ensuring system performance and security. Ideal candidates will possess a...Contract work- ...Full-Time About InsuraTec Services Group InsuraTec Services Group... ...stream of warm, pre-qualified leads — no cold calling, door knocking... ...through ongoing policy support. Stay motivated, organized,... ...succeed in a supportive, purpose-driven environment. Equal Opportunity...Full timeRemote workWork from homeFlexible hours
- ...Service Desk Engineer II (The Woodlands - Hybrid) Allbridge The Woodlands... ...Overview Allbridge is the leading supplier of world class connected... ...solutions, services, and support for high-density properties.... ...least 2 years of experience in IT managed services/help desk, preferably...Full timeTemporary workFor contractorsFor subcontractorRemote workMonday to FridayFlexible hoursWeekend work
- Halliburton Energy Services is seeking a Technical Professional - Senior Technical Professional - Manufacturing in Conroe, Texas. The role involves contributing to the design and implementation of products and services, requiring a solid engineering background and experience...
- Technical Skills:- • Good technical knowledge of Windows and Windows software • Intermediate issue debugging skills • Some level of testing experience • Excellent technical communication skills - especially related to describing complex issues and submitting detailed issue...Remote work
- ...IT Engineer The IT Engineer is responsible for designing, implementing, and supporting enterprise-level data center and network infrastructure. This role requires deep technical... ...in modern networking architectures, DDI services, and large-scale data center environments....Local areaFlexible hours
$11.5 per hour
...contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check... ...everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- ...Area Support Coordinator - Cornoe, TX Job Category: Administrative Location: Cypress, TX, 77433, USA Job Details Job Summary... ...Employees; Educational Assistance; 401(k) Program Strada Services is an equal opportunity employer, and qualified applicants will...Work at officeLocal area
- ...Office Manager Are you driven by the opportunity to... .... Our mission is to support our clients in... ...daily operations. Front Desk Coordination: Serve as... ...exceptional client-facing service, ensuring a positive and... ...Collaboration: Work closely with IT and other team members,...Work at officeRemote workFlexible hours
- ...Office Support Coordinator You can make a difference in the lives of others! At Heart to Heart Hospice, we provide "compassionate... ...screen and transfer inbound phone calls with effective customer service and professional skills Receive and direct visitors and clients...Full timeWork at officeLocal area
- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client... ...professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills &...Hourly payFor contractorsImmediate startFlexible hours
- ...Allbridge is seeking a Service Desk Engineer II based in The Woodlands, Texas. This hybrid role involves overseeing client onboarding, managing... .... Ideal candidates will have at least 2 years of experience in IT managed services, excellent communication skills, and the...Flexible hours
$166.05k - $265.7k
...recurring business metrics, Services and Solutions, SaaS... ...Silicon Valley, is the leading printing and personal... ...Strategy, ideal for a leader who blends deep technical... ...profitable growth. Support design and development... ...leaders with crisp, data-driven storytelling. Qualifications...Immediate start$130.7k - $205.2k
...Customer Support Insights & Benchmarking Lead Description - The CS Insights & Benchmarking Lead is the... ...externally, and sets clear, outcome-driven expectations across global operations... ...Operations (CSO) Field & Channel (F&C) Service Supply Chain (SSC) Customer Care...Full timeTemporary workLocal areaRelocationFlexible hoursShift work- ...we are passionate about what we do and driven to be the best solution for our industrial... ...to the highest quality of customer service through our expertise of the products we... ...together. The culture of the organization is supportive and goal oriented with high expectations...Work at officeMonday to FridayFlexible hoursShift work
- ...customer-obsessed Bilingual Customer Service Clerk who loves helping people... ...are ready for sale day Support block clerks and help locate... ...to detail A positive, self-driven attitude Computer... ...team Comfortable working at a desk for extended periods America...Work at office
- ...Our client, an industry leader in supporting enterprise technology solutions, is seeking a Desktop... ...Technician III, you will be part of the IT Support Department supporting onsite deployment... .... ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company,...Weekly payTemporary workWork at officeLocal areaRemote workFlexible hours
- ...Category Manager- IT Procurement Specialist The Woodlands TX... ...suppliers, software vendors, and service providers to foster effective... ...ensure optimal value delivery. Lead the development and execution... ...and budgetary goals. Support IT procurement operations including...Contract work
- ...Linde Inc. Operations Support Engineer The Woodlands, TX, United States | req28... ...regulatory requirements and best practices. Lead or contribute to technical reviews,... ...high-quality solutions, technologies and services which are making our customers more successful...For contractors
- ..., their families, and the clinicians who support them? Opportunity: This role presents a... ...the personal and financial rewards of a service role in the healthcare industry. We’re building... ...in a rewarding, supportive and values‑driven environment, with comprehensive benefits...Work experience placementLocal areaWork from homeShift work
- ...implementation using Palantir Foundry to support investment and operational decision-... ...application, please contact our Employee Services Department at [email protected] or 844-46... ...Everforth Apex is a world-class IT services company that serves thousands of...
$105.05k - $161.8k
...Sales Compensation Administration Manager to lead the AMS regional team responsible for end... ...a team of Sales Compensation Analysts supporting the AMS region Own the monthly AMS... ...resolution process ensuring appropriate triage, SLA adherence, and systemic root cause...Temporary workFlexible hoursShift work- ...your career with a global leader in infrastructure... ...Ferrovial Construction, is a leading construction company... ...States and Canada. Webber supports a wide range of project... ...in-house engineering services department to help... ...Join Our Team as an IT Procurement Specialist...Contract workLocal areaWorldwide
- ...Department Name: Customer Service Office Type: Hybrid... ...and company. We LEAD with intelligence, hunger... ...ORIENTED, growth-focused and driven to out-perform... ...producers and practice leaders to present unified service... ...Excellence Provide technical support and guidance to Client...Full timeWork at officeFlexible hours
- Matrix Medical Management in Spring, TX is seeking an IT Technical Support professional to provide technical assistance related to computer systems and software. Candidates should have an Associate's or Bachelor's degree in IT or a related field and proven experience in...
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