Assistant General Manager

Assistant General ManagerMastro's Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro's blends classic fine dining with a modern luxury feel. As an Assistant General Manager you will oversee daily operations, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and operational performance.Benefits:Extensive and well-rounded training programContinued career development and growth opportunitiesGenerous employee discounts on dining, retail, amusements, and hotelsMultiple health benefit plans to suit your needsDental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)Paid time offMonthly discretionary bonus potentialResponsibilities:Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costsAssist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and proceduresMaintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standardsEnsure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guestsManage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and serviceProvide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviewsQualifications:At least 2+ years of senior level management experience in an upscale / fine dining establishmentExtensive front of house knowledge; Advanced knowledge of financial aspectsStrong interpersonal and conflict resolution skillsStable and progressive work history; Strong work ethicPay Range USD $80,000.00 - USD $90,000.00 /Yr.