Learning and Development Manager
$80.39kBryn Mawr
The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed around the world. At THL, how animals are treated in the food system is at the forefront of our everyday work. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food. YOUR OPPORTUNITY At THL, we’re dedicated to providing an exceptional employee experience, supporting our team, removing barriers, and equipping our people with the skills, knowledge, and tools needed to achieve our mission and goals. We’re seeking someone who shares our vision and commitment to a culture of excellence. The Learning & Development Manager will be responsible for designing and delivering THL’s global learning and development strategy and fostering a culture of continuous learning. In this role, you’ll design and implement innovative global training programs, career pathways and development plans, assess organizational learning needs, and develop comprehensive solutions that align with our organizational objectives while maximizing employee potential and performance. You will also be the steward of the global performance management and talent development. The ideal candidate will combine strategic thinking with hands‑on expertise in modern learning methodologies to create engaging, measurable, and impactful development initiatives. You have a deep understanding of how global organizational culture drives performance and morale, with excellent interpersonal and observation skills. You are collaborative, detail‑oriented, and an articulate communicator. You have a strong desire to help people make the most of their skills and support them in enhancing those skills or learning new ones. Your work will directly improve the consistency, confidence, and effectiveness of THL’s people managers globally. This position reports directly to the Director of People – US. This is a full‑time, remote position. We are only able to consider applicants who reside in either the USA, Canada, Ireland, United Kingdom, Austria, Portugal, Ecuador, Peru, Argentina, Brazil, Chile, or Colombia and who possess work authorization in the country in which they reside. To the extent permitted by law, in order to enable collaboration with other global team members, you may be required to work occasional hours outside of 9am – 5pm, depending on your time zone. This position requires domestic and international travel, equivalent to 2 or more trips per year. This role will be open until filled. New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please View email address on click.appcast.io . Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email. CORE RESPONSIBILITIES In partnership with the People Leadership Team, develop and implement a learning and development strategy that is aligned with the organization’s needs and objectives, addresses skill gaps, considers different learning styles and fosters a culture of continuous learning. Conduct regular training needs assessments in collaboration with the Directors of People. Build, launch and manage a global and U.S. training calendar, ensuring consistent delivery of manager, leadership, and staff development programming. Coordinate with external vendors and training providers to source, evaluate, and manage training programs and resources. Consider implementing a Learning Management System (LMS), ensuring its effective use for course enrollment, tracking, reporting, and maintenance of training records. Performance Management Process (PMP) Design, implement, and manage the organization wide performance management system, including annual reviews, goal setting, mid‑year check‑ins, and ongoing feedback mechanisms. Coach and train managers on effective global performance feedback and documentation best practices to ensure fair and consistent application of policies, whilst complying with local labor laws. Drive a culture of high performance and continuous development by linking performance outcomes to compensation, recognition, and employee development strategies, in collaboration with the Directors of People. Collaborate with the broader people team to bring THLs competency frameworks to life and incorporate them into the performance management process. Own and continuously improve the effectiveness of performance management systems, tools and resources to ensure they are meeting the organization’s needs, including adoption, completion rates, quality of feedback, and manager consistency Administrate the performance management process including determining timelines, providing support and gathering feedback on the PMP. Compliance Ensure that all staff members are assigned and complete any compliance training required by THL and/or specific to their city, state, or country; this includes trainings on discrimination, sexual harassment, and IT security. Partner with People Team leadership to embed compliance into organizational practices, ensuring policies and training not only meets requirements but also reinforce THL’s values and culture. Create and maintain a management development program to equip new managers or aspiring managers with the skills required. Working closely with the Directors of People to provide ongoing training and development opportunities to people managers. Facilitate monthly management meetings to encourage group learning and provide guidance. Onboard new managers, organizing training sessions with The Management Center and supplemental monthly training. Create, update, and deliver manager training and resources on People-related topics, performance evaluation, and general professional development. Design, develop, and implement a “THL Leadership Academy” to upskill all managers and align leadership practices with THL’s values and leadership persona. Staff Training Design, create, procure, and deliver a variety of engaging learning materials, to suit differing learning styles. Ensure training content is current, effective, and utilizes best‑in‑class instructional design principles. Identify training needs throughout the organization and create comprehensive plans and materials to address them. Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees. Oversee the Individual Development Plan (IDP) program; this includes identifying resources, guiding staff and managers in creating IDPs, and providing ongoing support throughout the development process. Data and Design Utilize instructional design methodologies to create structured, interactive training content that caters to diverse learning styles. Establish metrics and evaluation methods, including manager effectiveness, employee feedback, training engagement, and performance adoption/utilization to assess the impact and effectiveness of training programs and make data‑driven recommendations for continuous improvement. Develop and maintain organizational communications and resources on learning and development, leveraging platforms such as THL Home (our intranet), Slack, Google Drive, and newsletters to ensure employees are well‑informed about training and development events and opportunities. Maintain up‑to‑date records of training and development activities, attendance, and results. Manage the L&D budget, ensuring resources are allocated efficiently to maximize impact. In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non‑essential, marginal job duties. REQUIRED SKILLS Experience: Proven manager level experience of developing and implementing global learning & development strategies to enhance employee engagement, retention, and performance, including ownership of performance management systems and leadership development programs preferred. Collaboration and Interpersonal Skills: Proficient interpersonal skills, with the ability to work effectively across globally distributed teams and cultures, resolve conflicts, and navigate complex stakeholder relationships. Fosters a collaborative environment and actively contributes to a positive and cohesive team culture. Technology and Data Analysis: Experience using HR and training software (HRIS, ATS, LMS, etc.) including implementation, optimization and ownership. Ability to collect, analyze, and interpret data to identify trends, insights, and opportunities for improvement in learning and development initiatives. Extracts insights from complex datasets and provides actionable recommendations. Problem Solving and Decision Making: Ability to identify root causes of complex problems and develop innovative solutions, balancing technical expertise with strategic thinking. Analyzes situations, gathers relevant information, and makes sound decisions regarding learning and development initiatives. Manages crisis situations effectively, leading the execution of crisis response plans. Initiative, Proactivity, and Adaptability: Adaptable and flexible mindset, with the ability to navigate change, uncertainty, and evolving priorities in a dynamic work environment. Proactively identifies issues and seeks opportunities to drive improvement and add value to the organization. Verbal and Written Communication: Ability to communicate clearly and persuasively across verbal and written formats, adapting tone and style to different audiences. Facilitates training sessions and delivers engaging and informative presentations, leveraging multimedia tools and effective communication techniques. Organization: Excellent time management and prioritization skills, with a high level of attention to detail and the ability to balance multiple simultaneous tasks and projects. Optimizes internal processes by analyzing workflow efficiency and implementing enhancements. Leads initiatives to streamline systems and address process‑related issues. Strategic Thinking: Strategic mindset, with the ability to think critically, anticipate future trends, and develop long‑term plans and initiatives in line with organizational objectives. Supports the development and implementation of strategies and policies, analyzing relevant data and suggesting improvements to enhance effectiveness. Financial Oversight: Ability to manage project budgets, allocating resources effectively to address organizational priorities and objectives. Develops and monitors budget forecasts, prepares detailed financial reports, and ensures alignment with project goals. Global Perspective: Ability to identify and evaluate the global implications of team tasks and projects. Demonstrated experience designing inclusive training programs for diverse, international audiences and aligning with global stakeholders. Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows: Phone Interview Work Simulation Exercise (completed remotely) Interview (via video call) Second Interview (via video call) For full details of our recruitment process please reviewthis document . Compensation and Benefits The annual compensation range for this role is: $80,392 $98,257 for candidates in based in the United States $87,876 – $107,071 for candidates in based in Canada €53,459 – €65,339 for candidates in based in Ireland £43,754 – £53,477 for candidates in based in the United Kingdom €58,380 – €71,352 for candidates in based in Austria €27,312 – €33,381 for candidates in based in Portugal $30,689 – $37,509 for candidates in based in Ecuador S/.90,477 – S/.110,584 for candidates in based in Peru $40,958,155 – $50,059,806 for candidates in based in Argentina R$112,860 – R$137,941 for candidates in based in Brazil CLP $29,484,671 – CLP $44,227,007 for candidates in based in Chile COP $71,504,704 – COP $107,257,056 for candidates in based in Colombia At The Humane League, we believe in maintaining a fair and nondiscriminatory work environment. As part of our commitment to transparency, we have implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to determine fair salaries for all. We also look at market data for each country that we operate in, to allow us to create specific salary bands per country. This work is time consuming and involves a cost to THL. Therefore, when expanding into a country for the first time, we only undertake this work towards the end of the recruitment process, when we know where our ideal candidate is based. In addition, we have adopted a no negotiation policy for salaries. To determine a job’s level, we carefully consider a variety of factors, including a job’s size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. Candidates whose experience places them at step 5 or above of their job level within our compensation structure will be awarded a “Senior” title designation. These practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, and transparent HR processes. THL offers a unique and competitive benefits package. Each country will be provided with benefits that are applicable and relative to the location they are in. Therefore, your exact benefits package will be shared with you at the time of offer. However, as an idea, some of the benefits that are currently offered to our global team are: Unlimited paid time off The last Friday of every month off as a THL ‘Public Holiday’ called ‘Mend Your Heart Friday’ Generous personal emergency leave Sabbatical leave Enhanced parental leave Health insurance Life insurance Retirement contributions For candidates outside the United States, The Humane League will not be your direct employer. The successful candidate will enter an employment agreement with a local Employer of Record with whom The Humane League partners. THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non‑discriminatory practices within the nonprofit sector, and strongly encourages all interested candidates to apply. Accommodations The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team View email address on click.appcast.io to initiate the interactive process. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws. Communications From Greenhouse During Hiring Process We have occasionally had issues with emails from Greenhouse being captured by spam filters and going to the spam folder. Because we utilize Greenhouse for all notifications regarding your application, please double check your spam folder in case important communications have been routed there. #J-18808-Ljbffr
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