Triage Nurse

Job Description

Job Description

We are seeking a Triage Nurse!
Fairfield Community Health Center, Lancaster, Ohio

Join our Team!

Fairfield Community Health Center (FCHC) aims to provide high-quality care for our patients. We have been recognized as a level 3 Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance for all our family practice offices. PCMH means we offer a team approach, with the patient as the most important member of the team. FCHC offers improved access to care with extended hours, as well as same-day and next-day appointments. We work with specialists and hospitals to coordinate care to be sure that the entire healthcare team is working together to assure the best possible health for our patients.

The pay range for this position is $23.00 - $26.00 Hourly

Position Summary:

Under general supervision of the health care provider and the Clinical Manager, the triage nurse is responsible for providing general nursing care to health center patients.

Primary Duties:

• Completes prior authorizations and/or pre-certifications and manages patient medication refill requests as directed by the health center provider or health center standing order.

• Documents all patient encounter information accurately and concisely using appropriate medical terminology within the electronic health record (EHR).

• Provides care, education, and telephone triage both via phone and face-to-face for health center patients. Administers medications and injections as directed by healthcare provider.

• Maintains confidentiality of all patient information and adheres to policies/safety practices as established by FCHC.

• Responds to inner office emergencies on an as-needed basis.

• Assists front desk in scheduling patients within an appropriate timeline based on conditions.

• Manages communication with patients, external physician offices, and organizations. 

• Manages patients’ complaints and concerns. 

• Other duties as assigned from time to time. 

Competencies/Skills:

• Demonstrates sound independent judgment within scope of nursing license as prescribed by the Ohio Board of Nursing and accepts responsibility for decisions.

• Demonstrates strong oral expression and comprehension.

• Demonstrates ability to work in a team environment. 

• Demonstrates proper sterilization and infection control practices.

• Develops and maintains skill level on appropriate computer systems including NextGen, Outlook and Microsoft Office Suite, specifically Word and Excel. 

• Demonstrates understanding and importance of accurately recording patient encounter information in the appropriate fields and templates within the EHR.

• Ability to manage time effectively.

• Applies professionalism to all interactions with health center patients, employees, providers, contractors, and vendors.

• Demonstrates dependability through good attendance and punctuality.

• Willingness to learn, embrace change, and maintain a positive attitude.

Experience, education/training and licensure:

• Graduate of an accredited school of practical nursing required. Licensed Practical Nurse (LPN) licensed by the State of Ohio minimum.

• BLS certification required.

• 2 years’ experience in ambulatory health care or public health nursing preferred.

• Prior experience with medical records. 

• 2 years of Electronic Health Record (EHR) experience preferred. Experience with NextGen preferred.

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS:

Must be able to push, pull, and assist in lifting up to 50 lbs. May be exposed to loud noises. Must be able to stand and sit for extended periods of time, stoop, bend, reach, show manual dexterity, and clearly communicate with office personnel and external customers. May be exposed to blood and bodily fluids. 

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

To learn more about our organization:  

OUR MISSION

To Strengthen our Community by Caring for You.

OUR VALUES

Together we  RISE :
R espect
I ntegrity
S tewardship
E xcellence

This job description is intended to indicate the basic nature of the position(s) allocated to this class and examples of typical duties that may be assigned. It does not imply that all positions within this class will perform all of the duties listed, nor does it attempt to list all possible duties that may be assigned.

We’re an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.